Three Rivers Dental

I had a slightly chipped molar and it was not hurting but it was bothering my lip. I thought that it just needed to be filed down, but when I went in for the consultation I was told I needed a root canal and crown. They convinced me that I needed a slight sedation and charged me more (I never had problems with dental procedures and even had a colonoscopy without being sedated because I hate being put under) and "sedation dentistry" is what they are known for!. I knew what was happening the whole time during the dental procedure. They were to include a full cleaning with what I paid, but after the procedure I asked if I was supposed to come back for the cleaning and the dentist said that she just did the cleaning. All that she did was squirt water around. I argued with them on that and let it go. A year later, I notice that the crown was loose and a little tender. I went to see my long time family dentist (that did not accept my new insurance) and he told me that based on the x-rays, the crown was ill-fitted and there was cement that leaked into my jaw bone. He advised me to see and endodontist. The endodontist agreed and they both recommended and advised that the only option was to have the tooth extracted and to get a dental implant. After several attempts to get my records from Three Rivers Dental and paying the required $10 fee, I was told that I had 3 options, to receive my records, to get a refund, OR to have them fix it and I had to choose! I told them that I needed my records so that I can be properly treated and for their mistakes to be rectified. I finally got my records from them them and so much was falsified, handwritten, and lies!!! They would not give me the name of the dentist who did my procedure and in the records it says that Dr. Rudolph did it. She did NOT do it! They claim they told me to come back in to correct the leaking cement into my bone. I did not learn about that until I saw my previous dentist and endodontist. I gave them too much info before they sent me my records. Just unbelievable! So much more. User's recommendation: JUST NO!!!!!!!!!