Threat Response Solutions
Threat Response Solutions Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Threat Response Solutions has a 2.9 star rating based on 2 customer reviews; consumers are mostly neutral with a 50/50 positive/unfavorable split. Reviews note quality products, low price level, and recent warnings like "FLEE from TRS - DO NOT ORDER FROM THEM".
Positive Feedback
Customers praise product quality, product diversity and value, citing items like the STRIKER knife and useful website offerings.
Negative Feedback / Risk Areas
- Recurring Threat Response Solutions customer complaints about extremely poor customer service and lack of support.
- Refusal to provide tracking numbers and poor communication after orders.
- Billing issues and requests for refunds not handled promptly, including overcharges.
Key Takeaways for Future Customers
- Expect good product quality but prepare for limited post‑sale support and to document charges for refunds.
- Check order confirmations closely and request tracking up front when ordering.
- Consult Threat Response Solutions reviews before purchase to weigh service risks against low prices.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Threat Response Solutions has a 2.9 star rating based on 2 customer reviews; consumers are mostly neutral with a 50/50 positive/unfavorable split. Reviews note quality products, low price level, and recent warnings like "FLEE from TRS - DO NOT ORDER FROM THEM".
Positive Feedback
Customers praise product quality, product diversity and value, citing items like the STRIKER knife and useful website offerings.
Negative Feedback / Risk Areas
- Recurring Threat Response Solutions customer complaints about extremely poor customer service and lack of support.
- Refusal to provide tracking numbers and poor communication after orders.
- Billing issues and requests for refunds not handled promptly, including overcharges.
Key Takeaways for Future Customers
- Expect good product quality but prepare for limited post‑sale support and to document charges for refunds.
- Check order confirmations closely and request tracking up front when ordering.
- Consult Threat Response Solutions reviews before purchase to weigh service risks against low prices.
Media from reviews
Pasco, Washington
TRS is Hypocritical
For several orders they would provide a receipt for the product ordered but never would they provide a tracking number. So I would write them requesting the tracking number.
They responded appropriately up until the latest order in which they refuse to provide a tracking number. Their response was a polite way of saying, "While we are a company who prides ourselves in providing fighting and killing techniques and options, we are hypocritical enough and too lazy and unprofessional we won't help our customers to evade porch pirates by sending them links. They simply refused to provide a tracking number and were so cowardly they wouldn't respond to any further queries.
I would never recommend doing business with any company that has any part of it which is hypocritical and so unprofessional. FLEE TRS and Fight Fast.
User's recommendation: FLEE from TRS - DO NOT ORDER FROM THEM
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor customer service
I've received a free knife from them along with an order several years ago. The knife was a decent product called STRIKER, which I love.
The handle separated, and I asked if it could be repaired.
The answer was an emphatic no with a invitation to purchase another. They do not stand behind their products.
- Quality product
- Extremely poor customer service
Preferred solution: Apology
User's recommendation: Be careful.
Overcharges
I only received the box of three...but charged for four
I ordered from TRS the Pyro Arc Lighter and after ordering one for $14.95, the offer to just order 3 came up for $39. So that is what I changed my order.
When the product was delivered and I checked my credit card, there were two charges.....
10/28/19FIGHT FAST TRS
- $39.00
10/28/19FIGHT FAST TRS
- $14.95
Please refund my $14.95. Thank you.
Preferred solution: Full refund
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