This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Poor customer service

1.0
Threat Response Solutions - Poor customer service
Original review updated by user Feb 10, 2023
I've received a free knife from them along with an order several years ago. The knife was a decent product called STRIKER, which I love. The handle separated, and I asked if it could be repaired. The answer was an emphatic no with a invitation to purchase another. They do not stand behind their products.

User's recommendation: Be careful.

View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#4359972 Review #4359972 is a subjective opinion of poster.
Pros
  • Quality product
Cons
  • Extremely poor customer service
Preferred solution
Apology
New Reviewer

Overcharges

4.3
Update by user Nov 04, 2019

I only received the box of three...but charged for four

Original review posted by user Nov 04, 2019
I ordered from TRS the Pyro Arc Lighter and after ordering one for $14.95, the offer to just order 3 came up for $39. So that is what I changed my order. When the product was delivered and I checked my credit card, there were two charges..... 10/28/19FIGHT FAST TRS - $39.00 10/28/19FIGHT FAST TRS - $14.95 Please refund my $14.95. Thank you.
View full review
Comment
Helpful 0 Not helpful 0
Report
ID
#1699596 Review #1699596 is a subjective opinion of poster.
Reason of review
Order processing issue
Loss
$15
Preferred solution
Full refund

Companies Similar to Threat Response Solutions

TacticalUSA Com reviews and complaints

TacticalUSA Com

1.5
736 Reviews

“I never even got the free item they promised (pay S&H) then they hit you with a 60) membership. Their...“
American Tactical Sports reviews and complaints

American Tactical Sports

1.2
153 Reviews

“They have been charging 59.95 per month since Dec 2020 which I did not authorize. Now no answer.....“
Ammoseek reviews and complaints

Ammoseek

2.0
9 Reviews

“Ask anyone. There are other search sites out there (gunbot/wikiarms/etc) but none are as comprehensive...“
TheGunDock Com reviews and complaints

TheGunDock Com

1.5
4 Reviews

“ordered and paid for my firearms 2 weeks ago with 2-4 day shipping. They have still not shipped my...“
See more Weapons Businesses ›

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article