Threadless
Threadless Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating: 2.3 star rating based on 6 reviews. Consumers are mostly dissatisfied.
Reviewers cite mixed product variety and medium price level but recurring fulfillment and support problems.
Key Takeaways for Future Customers
- Check recent Threadless reviews for shipping and sizing experiences before ordering.
- Expect medium pricing and diverse designs but verify size charts and tracking number availability.
Negative Feedback / Risk Areas
- Frequent late or never received orders and wrong-item shipments reported.
- Poor customer service access with no reliable phone support and slow email responses.
- Refunds and credits are disputed; billing and refunds policies frustrate customers seeking returns.
Positive Feedback
Customers praise unique designs and product variety; some long-term buyers remain loyal despite complaints.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating: 2.3 star rating based on 6 reviews. Consumers are mostly dissatisfied.
Reviewers cite mixed product variety and medium price level but recurring fulfillment and support problems.
Key Takeaways for Future Customers
- Check recent Threadless reviews for shipping and sizing experiences before ordering.
- Expect medium pricing and diverse designs but verify size charts and tracking number availability.
Negative Feedback / Risk Areas
- Frequent late or never received orders and wrong-item shipments reported.
- Poor customer service access with no reliable phone support and slow email responses.
- Refunds and credits are disputed; billing and refunds policies frustrate customers seeking returns.
Positive Feedback
Customers praise unique designs and product variety; some long-term buyers remain loyal despite complaints.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Never received order
- - Order placed two weeks ago; not received.
- - Will contact card issuer to reverse charges.
- - Repeat customer; this is my last time here.
I placed an order two weeks ago and have yet to receive it. I am contacting my credit card company to reverse the charges.
I've bought from this company many times in the past; I'm not sure what has happened to them. This is my last time shopping here.
- Used to have cool shirts
- Customer service is awful
- And never received order
Preferred solution: Full refund
User's recommendation: Don't buy from this company.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Stamford, England
Sizing and credit questions
- - The T-shirt is 31 inches long and too long.
- - I was told to give away or keep and would get a $42 credit, but no code.
Order 946****
It was a women's vintage wash T-shirt and it was 31" long which is way too long For me. I was told to give it away or keep it and I would get a credit for $42 to use towards my next purchase but I don't have any code or anything to enter.
Also I want to buy something else but there's no length and the chart you sent doesn't apply
- I can help this woman whose cat has cancer by buying her things
- No customer service by phone and email customer service
Preferred solution: $42 credit promised. I need some sort of code to enter when I check out
User's recommendation: Add length to all clothes
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMessed up my order
I wanted a physical or actual gift cards but all I received was a code to send via email. How do I get a real gift card
Philadelphia, Pennsylvania
Received wrong items
- - Wrong item received for order 950****.
- - Left a message requesting a callback.
- - Phone: 508--854-****.
- - Name Stephen Carlo.
I ordered the SR-71 Aurora Lights bombers jacket, and I received the wrong item. I left a message for someone to call me back. Please call me at : 508--854-**** !
My order # is : 950****
Thank you,
Stephen Carlo
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder # 869****
- - Order placed for Ethan Belding at 13647 Aragon Way Apt. 3102, Louisville, KY.
- - ZIP was entered as the apartment number; correct ZIP is 40245.
I just placed an order to:
Ethan Belding
13647 Aragon Way
Apt. 3102
Louisville, Ky
3102
However, I mistakenly placed his apartment number also as his zip code. His actual zip code is 40245.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Upper Allen, Pennsylvania
I paid for the shipping originally and now they want me to pay to ship it back because they sent me SPANX with *** in the leg and another one starting. I don’t feel that I should have to pay shippi
- - $44 refund to the credit card used to pay for the merchandise.
- - Prefers card refund over store credit and may not shop there again.
I dont want to credit at thredUP I want them to credit that money to my credit card that I used to pay for the merchandise. I think its ignorant for them to keep my money when I might not even choose to buy anything again from thredUP I want my money refunded to my credit card.
!!!
They dont want to do that. I think that is poor management any other store will credit you the amt , onto credit card.., they want to keep your money .and I feel that is thievery ,fraud ,scam whatever,, I just want them to credit my credit card the $44 because I might not want to ever buy anything from them again after dealing with this issue !!!
User's recommendation: Beware.. they sent me a pair of spanx with *** in the right pant leg n another hole almost through. they won’t give your money back either . They hold it for your next purchase. personally I don’t like their method.. scter going through this ordeal , I don’t think I’d want to buy from them again
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder not yet received
I shouldn't be required to write a 100-character essay. My shoes have not been received. They were ordered on May 1
- Nice shoes
Preferred solution: Deliver product or service ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder not yet received
My bucket feet order, placed on May 1 has not arrived. Please track my purchase and advise. They are white shoes, size 7 1/2 with flamingos on them.
User's recommendation: Get a tracking number
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLog in issues
- - Phone support isn’t easily available; issues aren’t resolved.
- - Login issues: email yields a 21-char username and temp ID, with a 16-char match.
The company used to have great customer service including the ability to reach someone by phone. It now appears Some problems are not easily addressed by Twitter.
Anyway I have maybe 60 shirts from them. I wanted to order some new ones but I cant resolve a login issue. When I provide Threadless with my eMail address the send me an eMail replying my username is 21 characters and give me a temp ID. When I try to log back in I get a message stating there is a 16 character match.
Ive had to create several new accounts over the years. I dont want to create a sixth one.
- Great designs
- Poor customer service
Preferred solution: Let the company propose a solution
Auctions and Marketplaces Expert Talks
How to Shop Online Safely | Online Shopping Tips
Nathan Grant, a Senior Credit Industry Analyst with Credit Card Insider, talks about online shopping, safety when making online payments, and how not to get scammed when buying things online.
Nathan Grant, a Senior Credit Industry Analyst with Credit Card Insider. Nathan specializes in credit cards and online payments.
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Did you ever get your money back? I am going through this right now. They will not respond.