Marina L Uoc

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Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Stamford, England

Sizing and credit questions

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Threadless - Sizing and credit questions
Threadless - Sizing and credit questions - Image 2
Order 946**** It was a women's vintage wash T-shirt and it was 31" long which is way too long For me. I was told to give it away or keep it and I would get a credit for $42 to use towards my next purchase but I don't have any code or anything to enter. Also I want to buy something else but there's no length and the chart you sent doesn't apply
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Loss:
$42
Pros:
  • I can help this woman whose cat has cancer by buying her things
Cons:
  • No customer service by phone and email customer service

Preferred solution: $42 credit promised. I need some sort of code to enter when I check out

User's recommendation: Add length to all clothes

Yasmen Ajp

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Verified Reviewer
| map-marker Virginia Beach, Virginia

Messed up my order

I wanted a physical or actual gift cards but all I received was a code to send via email. How do I get a real gift card
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Anonymous
map-marker Philadelphia, Pennsylvania

Received wrong items

I ordered the SR-71 Aurora Lights bombers jacket, and I received the wrong item. I left a message for someone to call me back. Please call me at : 508--854-**** ! My order # is : 950**** Thank you, Stephen Carlo
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Samual B Qfg

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Verified Reviewer
| map-marker Columbus, Indiana

Order # 869****

I just placed an order to: Ethan Belding 13647 Aragon Way Apt. 3102 Louisville, Ky 3102 However, I mistakenly placed his apartment number also as his zip code. His actual zip code is 40245.
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Barbara V Tca

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Verified Reviewer
| map-marker Upper Allen, Pennsylvania

I paid for the shipping originally and now they want me to pay to ship it back because they sent me SPANX with *** in the leg and another one starting. I don’t feel that I should have to pay shippi

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I dont want to credit at thredUP I want them to credit that money to my credit card that I used to pay for the merchandise. I think its ignorant for them to keep my money when I might not even choose to buy anything again from thredUP I want my money refunded to my credit card.

!!!

They dont want to do that. I think that is poor management any other store will credit you the amt , onto credit card.., they want to keep your money .and I feel that is thievery ,fraud ,scam whatever,, I just want them to credit my credit card the $44 because I might not want to ever buy anything from them again after dealing with this issue !!!

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Loss:
$44

User's recommendation: Beware.. they sent me a pair of spanx with *** in the right pant leg n another hole almost through. they won’t give your money back either . They hold it for your next purchase. personally I don’t like their method.. scter going through this ordeal , I don’t think I’d want to buy from them again

1 comment
Guest

Did you ever get your money back? I am going through this right now. They will not respond.

Renee K Ubb

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Verified Buyer
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Verified Reviewer

Order not yet received

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Threadless - Order not yet received
I shouldn't be required to write a 100-character essay. My shoes have not been received. They were ordered on May 1
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Pros:
  • Nice shoes

Preferred solution: Deliver product or service ordered

Renee K Ubb

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Verified Buyer
|

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Verified Reviewer
| map-marker Winnetka, Illinois

Order not yet received

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Threadless - Order not yet received
My bucket feet order, placed on May 1 has not arrived. Please track my purchase and advise. They are white shoes, size 7 1/2 with flamingos on them.
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User's recommendation: Get a tracking number

Jamie D Kzh

Log in issues

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The company used to have great customer service including the ability to reach someone by phone. It now appears Some problems are not easily addressed by Twitter. Anyway I have maybe 60 shirts from them. I wanted to order some new ones but I cant resolve a login issue. When I provide Threadless with my eMail address the send me an eMail replying my username is 21 characters and give me a temp ID. When I try to log back in I get a message stating there is a 16 character match. Ive had to create several new accounts over the years. I dont want to create a sixth one.
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Pros:
  • Great designs
Cons:
  • Poor customer service

Preferred solution: Let the company propose a solution

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How to Shop Online Safely | Online Shopping Tips

May 28, 2021

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Nathan Grant
Nathan Grant

Nathan Grant, a Senior Credit Industry Analyst with Credit Card Insider. Nathan specializes in credit cards and online payments.

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