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Sold me a service contract that expires before I used the paid for oil changes based on mileage.

I purchased both a vehicle maintenance and extended warranty for my 2005 Toyota Tundra. The extended warranty was for 7 years or 75,000 miles. To date I have 27,660 miles. I went to have the oil changed this morning and was advised the maintenance contract had expired with six oil changes unused although the extended warranty is valid for another 18 months. At no time during the sale process was I informed of the different expiration dates on these policies. Buyer beware, I was informed their was nothing they could do by their customer service. I promise never to buy another TOYOTA product ever! is my answer to your customer service! Pete Chavez Camarillo, California
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ID
#207595 Review #207595 is a subjective opinion of poster.
Location
Huntington Beach, California

About

Summary

Thousand Oaks Toyota offers new and used Toyota cars, including such popular models as Rav4, Corolla, Landcruiser and Prius. Here you can find Toyota SUVs and Trucks for very advantageous prices. The dealership also provides technical maintenance for all its buyers. Typically it covers normal factory scheduled service for 25,000 miles or two years, whichever happens first. Its body shop serves all makes and models, providing complete auto body, paint and collision services. Besides that, Thousand Oaks Toyota offers parts from manufacturer with the possibility to order them online. Its finance department offers flexible options for those clients who need a credit to buy a car.

Thousand Oaks Toyota reviews and complaints
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