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Thompson and Riley, Ltd. Auctioneers appraisers Realtors LIED repeatedly...

James J. Bates II (aka Jamie Bates) and Julie Smith of Thompson & Riley, Ltd., Auctioneers / Realtors ( http://www.thompsonandriley.com/ )misled me repeatedly and extensively to get my signature on their auction contract. In the name of free speech, I'm here to tell you these people were less than honest from the start. My original complaint was five pages but, for the sake of space and time, let’s begin here with these: 1. Jamie promised to "inventory and catalogue" the contents of the house and provide me with said inventory. No such inventory was received. The only list of contents ever received was at settlement time MONTHS after the auctions and the list received was quite small compared to the actual contents of the house. To my understanding, not providing receipts for contents and providing settlement results and disbursement months after the auctions occurred are violations. These things, taken individually, could be considered oversights (although still inexcusable) but, viewed collectively, each of the points contained in my complaint show a pattern of deception. 2. Jamie promised to utilize Ebay for the dolls, accessories and finer collectibles to get a wider market. We talked at length prior to the signing of the contract. It appears that NOT ONE item made it to Ebay. In his response to my Board of Auctioneers complaint, Jamie stated he's used Ebay for years. First, responding to that claim as he did, it shows there was merit to my raising the point and, secondly, he offered no factual defense (showing what items went to Ebay and the supporting paperwork that would have been created). Numerous promises made but not carried out. 3. Over the course of months after the auctions, numerous attempts to contact Jamie Bates and Julie Smith by phone, fax and email were met with silence. Even the published fax numbers were either disconnected or simply not answered. I wanted to know what was going on with the auctions. They had the money and simply were not disbursing. Not until I sent a registered letter demanding response and disbursement did I receive a response. Within about four days, Julie Smith called my friend Julie and opened with "You really must hate me" to which Julie responded that she "was very disappointed in their failure to follow through on what they had promised". Julie Smith said she had asked Jamie, repeatedly, to make that phone call and when she decided that he obviously wasn't going to make the call, she said she "decided to bite the bullet and make the call". Bottom line: $14 was owed to me. She said they were scaling down the cost of work performed (at contract signing, original quote from Jamie for my costs were $300-$400) and that made my net just under $1,400. Twenty-seven hundred square feet of “treasures” (Jamie’s word) for $1,400. What a bargain! Do you believe the KY Board of Auctioneers protects the public? Guess again! One would think so... and they claim that's their primary mandate on their site ( http://auctioneers.ky.gov/ ) but that's not the case here. I filed five pages of wrongdoing concerning numerous illegalities perpetrated by Thompson & Riley, Ltd. Auctioneers / Realtors. The Kentucky Board of Auctioneers "investigated" and then dismissed my complaint. No hearing, no witness testimony... they turned a blind eye to each and every portion of my complaint. Any one of the basic points about which I complained required action by the Board. The more complicated points of my complaint that, with thorough investigation and witness testimony, would have proven fraud and a systematic approach of wrongdoing by Thompson & Riley, Ltd., Auctioneers and Realtors... were also ignored. The Kentucky Board of Auctioneers wouldn't even let it get to the next step of a hearing. Do not, even for a second, believe there is any protection of the public by the Kentucky Board of Auctioneers. Oops... I stand corrected by the annual report of the Kentucky Board of Auctioneers: Between June of 2006 and May of 2007, there were (presumably) at least 1,149 complaints filed (mine was numbered 07-1149) yet only one... ONE auctioneer lost his license!!! Need I say more? In short, watch out if you are dealing with a Kentucky auctioneer. Want another tidbit? Did you know that, according to the Kentucky Revised Statutes, an auctioneer involved with shill bidding can be fined $10 ???. You read that right... ten dollars. An auctioneer getting caught shill bidding (which goes to the very core on the question of honesty within the auction industry) can be fined ten dollars. Do YOU see a reason to trust a Kentucky auctioneer? Bryan Langeneckert bryan@***.com More info about my complaint: http://ThompsonAndRileySucks.com Yes, I also own the domain http://KentuckyBoardOfAuctioneersSucks.com and will begin using it in the near future. I also own the domain of http://KentuckyRealEstateCommissionSucks.com but let's slay just one dragon at a time, shall we? Let them know what you think of thompsonandriley at http://thompsonandriley.com Let the Kentucky Board of Auctioneers know what you think at http://auctioneers.ky.gov/
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ID
#120728 Review #120728 is a subjective opinion of poster.
Location
Roanoke, Virginia
New Reviewer

Thompson & Riley Auctioneers / Realtors Lied...

James J. Bates II (aka Jamie Bates) and Julie Smith of Thompson & Riley, Ltd., Auctioneers / Realtors misled me repeatedly and extensively to get my signature on their auction contract. Under the heading of consumerism and free speech, I'm here to tell you these people were less than honest from the start. Over the course of months after the auctions, numerous attempts to contact Jamie Bates and Julie Smith by phone, fax and email were met with silence. Even the published fax numbers were either disconnected or simply not answered. I wanted to know what was going on with the auctions. They had the money and simply were not disbursing. Not until I sent a registered letter demanding response and disbursement did I receive a response. At that point, they claimed my net from auctioning the contents of my 2700 square foot house was $14. They later claimed they would reduce their fees (which they shouldn't have charged anyway) and my net was just under $1400. What a bargain!!! Until they get it taken down (I've received a cease and desist letter threatening to file suit to remove my complaints), there is more info at http://ThompsonAndRileySucks.com
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ID
#109616 Review #109616 is a subjective opinion of poster.
Location
Roanoke, Virginia

About

Summary

Thompson & Riley was founded in 1964 as Lexington and Central Kentucky’s first auction company- the most long-lasting and reputable real estate and auction firm in the area. Thompson & Riley now is not only an auction firm but also has a number of real estate associates who can market any home for sale. Over 43 years experience allows Thompson & Riley to announce the following services: Complete Auction Services for Real Estate, Personal Property, Personal Property and Real Estate Appraisals , Real Estate Sales, and Property Management. Thompson & Riley’s Office and Auction Room is situated Lexington, Kentucky.

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