
Thomas Nissan of Joliet
Thomas Nissan of Joliet Overview
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Thomas Nissan of Joliet has 1.4 star rating based on 1 customer review. Consumers are mostly dissatisfied.
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Review authors value the most Location and Website. Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
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Verified ReviewerWatch out for Thomas Nissan of Joliet IL
WARNING TO POTENTIAL THOMAS NISSAN CUSTOMERS--In 2016 I bought a 2011 Escalade with 53,000 miles on it from Thomas Nissan of Joliet. Well here it is three years later, the car had only 93,000 miles on it, I still owe $20,650.00 on it, and now the engine has collapsed lifters and bad camshaft, major internal engine problems.
When I bought the car I questioned the salesman about the sound of the engine because I thought I could hear a slight ticking noise. I asked him if they could look into it. So instead of saying okay, he says "oh, those engines are like that" so I fell for it. They told me that the only thing that was wrong with the vehicle is that the touch screen for the stereo/navigation system only works some of the time.
So they knew about the touch screen but not major engine problem, come on. I put up a review on my situation a couple of weeks ago, three hours after I put it up Alex from Thomas Nissan calls asking me to take down the review (which I did right away) saying that they were going to help me. Well I fell for that too because two weeks later they tell me that the best he can do is replace the engine for about $7,000.00 or trade it in on a new car and use the rebates to offset the $20,650.00 I still owe on the Escalade. Now how is that helping me out?
That's crazy! So that was just a ploy to get me to delete the review, if that's not low, I don't know what is. I'm 62 years old disable Vet and I need a car to get to my medical appointments at the VA hospital which is twenty-five miles away. Looks to me that they don't inspect their vehicles before putting them on the lot.
So being that there are a ton of other dealerships out there, I'd go somewhere else, I wouldn't trust this place.
Why take a chance, because if you do you could end up like me, $20.650.00 in debt on a car that doesn't even run. Thanks to Thomas Nissan's deceptive sales tactics!
Preferred solution: Let the company propose a solution
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