Dennis C Zcv

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Watch out for Thomas Nissan of Joliet IL

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WARNING TO POTENTIAL THOMAS NISSAN CUSTOMERS--In 2016 I bought a 2011 Escalade with 53,000 miles on it from Thomas Nissan of Joliet. Well here it is three years later, the car had only 93,000 miles on it, I still owe $20,650.00 on it, and now the engine has collapsed lifters and bad camshaft, major internal engine problems. When I bought the car I questioned the salesman about the sound of the engine because I thought I could hear a slight ticking noise. I asked him if they could look into it. So instead of saying okay, he says "oh, those engines are like that" so I fell for it. They told me that the only thing that was wrong with the vehicle is that the touch screen for the stereo/navigation system only works some of the time. So they knew about the touch screen but not major engine problem, come on. I put up a review on my situation a couple of weeks ago, three hours after I put it up Alex from Thomas Nissan calls asking me to take down the review (which I did right away) saying that they were going to help me. Well I fell for that too because two weeks later they tell me that the best he can do is replace the engine for about $7,000.00 or trade it in on a new car and use the rebates to offset the $20,650.00 I still owe on the Escalade. Now how is that helping me out? That's crazy! So that was just a ploy to get me to delete the review, if that's not low, I don't know what is. I'm 62 years old disable Vet and I need a car to get to my medical appointments at the VA hospital which is twenty-five miles away. Looks to me that they don't inspect their vehicles before putting them on the lot. So being that there are a ton of other dealerships out there, I'd go somewhere else, I wouldn't trust this place. Why take a chance, because if you do you could end up like me, $20.650.00 in debt on a car that doesn't even run. Thanks to Thomas Nissan's deceptive sales tactics!
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Reason of review:
Damaged or defective

Preferred solution: Let the company propose a solution

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