3 TOTAL REVIEWS
Travel Expert Talks
ANSWER TO THE REVIEW: THISISITALY TOUR ARE A SCUMS
I am GabrielE Borello, one of the 2 owners of THISISITALY. All the customer reviews of our company to date have been positive and complimentary. We have a strong and loyal customer base. Unfortunately, I would like to point out that we have been the target of internet fraud on one recent occasion, We deem it important to let you know the truth because we highly value our excellent reputation as one of the best tour companies in the business. An anonymous party posted a rogue negative review that is false and malicious. The unnamed poster claims she and her girlfriends received poor service from our company. Please be assured that we never had or serviced these unknown parties. They won't even reveal their true identities. We have reported this defamatory and fictitious statement to the police and legal authorities who have assured us they will do everything possible to prosecute those involved in this scheme. This review appears to have been published by a jealous competitor who, because it could not compete with us successfully in the marketplace, decided to to take the low road by disparaging us through the internet. Fortunately, their duplicity has been revealed and they will be appropriately dealt with by the authorities. We just felt it was important for us to set the record straight for our loyal and satisfied customers. Lastly, for your information, the name of our company is "THISISITALY" whereas the unknown poster refers to a non-existent entity called This is Italy Tours. Again, kindly ignore this fraudulent and pathetic attempt at libel and feel free to contact me directly about our growing and successful company!
Review in Tourism category from Gilbert, Arizona
This review makes me sick. Gabriele and Roberto are some of the kindest men I have ever met, not to mention they are both gentlemen. I personally took a few tours with them, one with my family and the other with my mother. I felt more than safe on both tours, and I am still friends with both of them to this day. They made sure that we were taken care of and comfortable the entire time, not to mention they were absolute gentleman. They truly care about the people they take on their tours, and they both make an effort to be genuine with you and get to know you. I would highly recommend them to anyone I know going to Italy, and I hope to go back some day and take another tour with them. I consider them my friends. :)
Reason of review
Good customer service
THIS IS ITALY TOURS are a SCUMS
I was just there with four of my girlfriends and I was DISGUSTED. We met both owners, Roberto Occhiuzzi and Gabriele Borello (Both married) and they were hitting on us the whole time. DO NOT use them if you are a WOMAN! It all happened while we were going to Pompeii, Gabriele was the driver and he started making really tasteless comments. We also met Roberto, which the police told me have been convicted for Drunk Driving (and he is a driver!!). I am really sad that such a beautiful country has such bad people. DO NOT USE THIS IS ITALY TOURS.
Reason of review
Poor customer service
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