ThinOptics
ThinOptics Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ThinOptics has 3.5 star rating based on 3 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Cons no one to contact to resolve issues, Glasses i received are good, Pros like bifocals.
Cons: 2 sets of glasses that i ordered but never received, Want resolution.Recent recommendations regarding this business are as follows: "Don’t buy", "Make sure you know what you are buying and if they have customer service", "A great and reliable company".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ThinOptics has 3.5 star rating based on 3 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Cons no one to contact to resolve issues, Glasses i received are good, Pros like bifocals.
Cons: 2 sets of glasses that i ordered but never received, Want resolution.Recent recommendations regarding this business are as follows: "Don’t buy", "Make sure you know what you are buying and if they have customer service", "A great and reliable company".
Review authors value the most Exchange, Refund and Cancellation Policy and Reliability. Consumers are not pleased with Customer service. The price level of this organization is low according to consumer reviews.
Media from reviews
Brooklyn, New York
Damages
My item came damaged and I cant seem to get anyone to help me get a replacement , Ive called and nothing
User's recommendation: Don’t buy
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Verified Reviewer |
Vallejo, California
Wrong cases
I ordered two pair of bifocals with the small cases to stick to my current iPhone 13 and iPhone 8. I received two iPhone cases it fits my iPhone 13 but not my husband iPhone 8.
I would like to have the small case that you can attach to my own iPhone cases. Or the key chains cases. I cant carry the glasses with out a protector case around. Wanted it for Christmas for my husband.
I sent several emails and called cant reach anyone to get help.
Over a week ago!! Order #TPX519980
- Cons no one to contact to resolve issues
- Pros like bifocals
- Want resolution
Preferred solution: Small cases to attach to current cases, or keychain cases
User's recommendation: Make sure you know what you are buying and if they have customer service
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Queens, New York
Checking on an order
I ordered a several pairs of readers from ThinOptics. Three fit perfectly and the 4th did not.
I called their customer service and they told me that they would send me a replacement.
The rep from customer service was knowledgeable and extremely helpful. I highly recommend this company
User's recommendation: A great and reliable company
Nice glasses, but worthless customer service
My ThinOptics order of 2 glasses FINALLY arrived, taking FORTY TWO DAYS (6 weeks) to fulfill. The lesson here is that you never want to go through ThinOptics to order and instead only order these through Amazon, using their free shipping. Mine only took ONE DAY to get my order using their Amazon Prime program.
I ordered a set maybe 2 yrs ago and liked them. So I ordered a couple more for Christmas gifts and we're now at 36 days without a delivery as yet.
Talked with the customer service numerous times and all they say is they'll look into it but nothing ever happens. I was once a happy customer, but no more.
- Glasses i received are good
- 2 sets of glasses that i ordered but never received
Preferred solution: Deliver product or service ordered
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Hello! Thank you for sharing your experience with your ThinOptics and I am sorry to learn about your experience.
Can you send me an email at www.ThinOptics.com/support so that I can assist you accordingly?
I look forward to hearing back from you. - ThinOptics