ThinOptics
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ThinOptics Overview
ThinOptics has 3.5 star rating based on 3 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Cons no one to contact to resolve issues, Glasses i received are good, Pros like bifocals.
Cons: 2 sets of glasses that i ordered but never received, Want resolution.Recent recommendations regarding this business are as follows: "Don’t buy", "Make sure you know what you are buying and if they have customer service", "A great and reliable company".
ThinOptics has 3.5 star rating based on 3 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Cons no one to contact to resolve issues, Glasses i received are good, Pros like bifocals.
Cons: 2 sets of glasses that i ordered but never received, Want resolution.Recent recommendations regarding this business are as follows: "Don’t buy", "Make sure you know what you are buying and if they have customer service", "A great and reliable company".
Review authors value the most Reliability and Exchange, Refund and Cancellation Policy. Consumers are not pleased with Customer service. The price level of this organization is low according to consumer reviews.
Media from reviews
Brooklyn, New York
Damages
User's recommendation: Don’t buy
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Verified Reviewer |
Vallejo, California
Wrong cases
- Pros like bifocals
- Cons no one to contact to resolve issues
- Want resolution
Preferred solution: Small cases to attach to current cases, or keychain cases
User's recommendation: Make sure you know what you are buying and if they have customer service
Queens, New York
Checking on an order
User's recommendation: A great and reliable company
Nice glasses, but worthless customer service
My ThinOptics order of 2 glasses FINALLY arrived, taking FORTY TWO DAYS (6 weeks) to fulfill. The lesson here is that you never want to go through ThinOptics to order and instead only order these through Amazon, using their free shipping. Mine only took ONE DAY to get my order using their Amazon Prime program.
- Glasses i received are good
- 2 sets of glasses that i ordered but never received
Preferred solution: Deliver product or service ordered
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Hello! Thank you for sharing your experience with your ThinOptics and I am sorry to learn about your experience.
Can you send me an email at www.ThinOptics.com/support so that I can assist you accordingly?
I look forward to hearing back from you. - ThinOptics