Think Protection
Think Protection Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Think Protection has 2.5 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Find another company".
Review authors value the most Billing Practices and Website. Consumers are not pleased with Customer service and Reliability. The price level of this organization is low according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Think Protection has 2.5 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Find another company".
Review authors value the most Billing Practices and Website. Consumers are not pleased with Customer service and Reliability. The price level of this organization is low according to consumer reviews.
Media from reviews
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Verified Reviewer
Guard Service Didn't Respond
Today I contacted Think Protection regarding some suspicious activity at my house and asked them to dispatch a security guard to investigate, and was told that they had been notified. Over 1.5 hours have passed and as of yet nobody has shown up.
The guard called and I asked him to explain why there was such a long delay, to which he simply replied that he was busy on another house call.
It's now almost 3 hours since first contact and he's still not there.
Totally unacceptable! I need Costner service to investigate this matter and get back to me.
User's recommendation: Find another company
Think Protection - Technical Support Review
I have been using think protection for over 2 months now and it was working great because there were no abnormal events. Today we had internet outage and i had to leave for work i was unable to disarm the system and when i opened the door alarm went off.
I had to wait over 2 hours to get in touch with a technician to support me. It is a sham and sheer wastage of time when you need them the most.
When I called them the monitoring support people were not able to help me in. Attached is the screenshot of the call when i was in ***
- Techincal support
- Home alarm monitoring
- Customer support
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