Think Protection - Technical Support Review

Think Protection - Technical Support Review
I have been using think protection for over 2 months now and it was working great because there were no abnormal events. Today we had internet outage and i had to leave for work i was unable to disarm the system and when i opened the door alarm went off. I had to wait over 2 hours to get in touch with a technician to support me. It is a sham and sheer wastage of time when you need them the most. When I called them the monitoring support people were not able to help me in. Attached is the screenshot of the call when i was in ***
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ID
#974985 Review #974985 is a subjective opinion of poster.
Service
Think Protection Technical Support
Cons
  • Home alarm monitoring
  • Techincal support
  • Customer support
Reason of review
Poor customer service

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