Think Energy
Think Energy Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Think Energy has a 1.0 star rating from 1 review; consumers are mostly dissatisfied and recent recommendations say Don't use Think Energy. Think Energy reviews cite high price levels, billing problems, and poor customer service.
Key Takeaways for Future Customers
- Expect billing issues and hard-to-resolve payment disputes.
- Be prepared for difficulty with contract cancellation and customer service.
- Consider price sensitivity before signing up.
Negative Feedback / Risk Areas
- Frequent customer complaints about lost payments and unresolved billing.
- Poor customer service response to bank inquiries and contract cancellation.
Positive Feedback
Longstanding customers noted prior service before recent decline.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Think Energy has a 1.0 star rating from 1 review; consumers are mostly dissatisfied and recent recommendations say Don't use Think Energy. Think Energy reviews cite high price levels, billing problems, and poor customer service.
Key Takeaways for Future Customers
- Expect billing issues and hard-to-resolve payment disputes.
- Be prepared for difficulty with contract cancellation and customer service.
- Consider price sensitivity before signing up.
Negative Feedback / Risk Areas
- Frequent customer complaints about lost payments and unresolved billing.
- Poor customer service response to bank inquiries and contract cancellation.
Positive Feedback
Longstanding customers noted prior service before recent decline.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Houston, Texas
Acct 471735
- Think Energy has lost 4 of my last 6 payments despite electronic transfers.
- I want to cancel my contract; please contact me with cancellation.
Think Energy has lost 4 of my last 6 payments. My bank sends funds electronically to Think Energy.
My last payment was due 5/17/2023. I had my bank pay Think electronically on 5/12/2023. I thought that gave me a five day cushion so my payment could be located. Well nope, Think has still not found my payment.
My bank has called, mailed and even scheduled a conference call with Think. Nothing works, nobody cares.
I have used Think Energy for 6 years.
SinceDecember of 2022 company has gone downhill.
I would like to cancel my contract with Think, please contact me and let me know how to cancel. I assume there is a fee, but if I send it Think will lose it for sure.
- Company loses payments
User's recommendation: Don’t use Think Energy
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