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Question regarding a charge

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Thingiverse - Question regarding a charge
It seems to be impossible to reach customer service, even though a chat window, without paying for it. Twice Ive downloaded a file. Ive been charged a penny each time. But very soon afterwards Ive been hit with up charges of $30. My bank is calling fraud and has canceled my card. The first time I wasnt sure it was Thingiverse, but twice? Yes. Thats no coincidence. And since there is no way to reach the company, Im done. And Im spreading the word. What a rip off.
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User's recommendation: STAY AWAY FROM THINGIVERSE!!!

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