Skip to content
ThetaWise

ThetaWise

thetawise.ai
What is your customer experience with ThetaWise?

ThetaWise Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

ThetaWise has a 1.0 star rating from 1 review; consumers are mostly dissatisfied and a recent recommendation warns to be wary if you see Thetswise on your credit card bill.

Key Takeaways for Future Customers

  • Watch credit card statements for unexpected ThetaWise charges and dispute immediately.
  • Report billing issues to your card issuer; reviewers cite hidden billing names and limited customer service.
  • Check bank/credit activity regularly to catch unauthorized charges early.

Negative Feedback / Risk Areas

  • Customers report being billed for no reason and needing to dispute credit card charges.
  • Complaints about lack of accessible customer service and opaque billing names.

Positive Feedback

No positive comments appear in the available review.

View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Benjamin L Bqh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Oklahoma City, Oklahoma

Bills our credit card for no reason. Didn’t even do business with Thetawise.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Was billed for no reason. The company should not hide like this without customer service.

Their name was on the credit card bill in January, and it was disputed.

Didn't think a bill would come back. So we show a public exhibit of what was done, and this is it.

User's recommendation: Be very wary. Once you see “Thetswise” on credit card bill since you didn’t do any business with them start complaining.

View full review
3 comments
Guest

We take billing concerns seriously. We have no record of unresolved billing issues matching the information in this review. Please contact support [at] *** with additional details and we'll investigate promptly.

Benjamin L Bqh
reply icon Replying to comment of Guest-2944111

You do not take billing concerns seriously. You make it harder to get to. If you did, you would have a “customer service”.

Guest

Hey there! That sounds really frustrating, I'm a member of the thetawise team and that sounds like an issue with stripe (the payment processor thetawise uses) could you shoot an email to support@***.ai? We have a very generous refund policy so if you send an email we'll get it resolved for you

View more comments (2)

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article