Sharon T Mqc

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Verified Reviewer
| map-marker Columbus, Georgia

Electric 24” Wall Oven

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Thermomate - Electric 24” Wall Oven
Thermomate - Electric 24” Wall Oven - Image 2
This oven does not reach the desired temperature even after an hour. This makes it nerve wrecking for an avid baker like myself. I have been trying to deal with it, but I just cant anymore. I purchased an oven thermometer to check on the temperature after it seemed to not get hot enough. This is very disheartening.
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User's recommendation: Beware!

Deborah G Ole

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Verified Reviewer
| map-marker Brady, Montana

Product bad

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Thermomate - Product bad
Updated by user Jun 19, 2022

Still have not heard from them don't buy from that company every ! U think they want to. Solve this problem but it only make them look bad .

Original review Jun 08, 2022
As of today they have not contact me I've contact them all they say it in the right department.read more the the frist couple of reviews 6 /8 22 still nothing from theromate they won't contact my insurance company. are me.looks like am going to take them to court for bad product. I was being nice I did not claim everything I lost only the big items .now it going to cost them more .
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Loss:
$8000
Pros:
  • Heat well
Cons:
  • No way to turn itoff if flame are coming out front and back
  • Too dangerous

Preferred solution: For then to pay for my lose 8000

User's recommendation: Do not buy they won't take responsibility for faulty product

Featured
Deborah G Ole

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Verified Reviewer
| map-marker Brady, Montana

Bad product

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Updated by user Apr 02, 2022

Theromate said they work with my insurance company we sent them a list of what I lose and and fire report what cause it .it was there heater that cause the fire as of today have not heard a thing from them if I have to take them to court it going to cost them more them 8000 .

Original review Mar 03, 2022
Work great frist day .second day I lit it like I did the day before but this time flames came out the front and back. It was so hot and flame were so big u could not get to it to shut it off cause the propane tank sit in the back side of the heater .loss my new shed every thing in it and in not insurance . Very dangerous pissed not the word how I feel
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Loss:
$8000
Pros:
  • Want for the amount of heat it put out
Cons:
  • Too dangerous

Preferred solution: Let the company propose a solution

User's recommendation: No way

Deborah G Ole

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Verified Reviewer
| map-marker Brady, Montana

Heater

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Thermomate - Heater
There to work with my insurance company but as of today nothing not even in contact with me would be nice if they payed for my lost am still paying on that shed ilose 8000 in that shed including the shed I only list the big stuff not everything in there I can take some lose but not everything this was cause buy there propane heater say u can use in doors I would not recommend it at all .!
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Loss:
$8000

Preferred solution: Let the company propose a solution

User's recommendation: Do not buy very dangerous propane heater

Anonymous
map-marker Idaho Falls, Idaho

Heater

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Call to see how my claim going with u your to work with my insurance but so far u have not contact me or my insurance company.at all cause of your propane heater I lose everything in my shed I sent u everything u ask for I only sent you the big stuff that was in my shed not everything that was in there I can take some lose but not everything would be nice if u payed for your faulty product if I do not hear from u I will hire attorney to go after u for faulty product it going to cost u more them what I claimed I go after u for everything even attorney fees thank u Deborah gonzales
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User's recommendation: Your ads should said not safe for in doors but your ads said it safe very wrong

John O Oro

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Verified Reviewer
| map-marker Westmont, Illinois

Extremely disappointed

Extremely disappointed with the product and the company. I purchased the Thermomate instant water heater and hooked it up and it would not hold temperature so I called Thermomate or whoever they my be since if you google the address its a warehouse in NC. Then they said take some pictures and send it to me which I did then they put me off and asked for a video which I did and they put me off and finally asked for a return authorization which they did send so I then sent the unit back and still have not received my refund after six weeks. Buy at your own risk. But then again why would you take the risk.
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Loss:
$469

Preferred solution: Full refund

OllieFL A

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Verified Reviewer
| map-marker Fort Myers, Florida

I bought their ET180 tankless electric water heater due to a recommendation of a friend

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Water heater stopped working with in 7 months. Supposedly have a 1 year warranty. When I called up, they wanted me to take a picture, send my name and other mickey mouse things to delay a new one. It is hard to go without hot water for a week. When I asked to talk to a supervisor I was hung up on. I had to go back through Amazon. Product and customer service very bad.
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User's recommendation: Yes don't buy one, purchase yourself a Rheem.

Anonymous

Pissed Off won’t even rate it a star

Very disappointed with both product and service by the people representing Thermomate. I purchased a tankless water heater order number was 167 in December and I called because it wouldnt hold temperature so they said send me pictures in a video.

Which I did with no technical support from the people in North Carolina( talking with Rob and Jason) I then asked for a return authorization which they sent and I packaged up the unit and sent it back in early February.

Each time I have called they say give me some more time to refund your money. So at this point Im tired of calling I would like your help in this matter.

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Cons:
  • Got an hour

User's recommendation: Be aware and good luck getting ahold of them

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