Heather P Aqb

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Verified Reviewer
| map-marker Huntington Beach, California

Scam company .. Claims you can cancel by emailing. That is a Lie!

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This company not only ignores requests to cancel via email (or phone for that matter because they don't answer it) and use the fact you have an open account as the excuse to continue to charge your card without being able to get credit card disputes processed in the consumer favor. Dead dog... doesn't matter you can't cancel. Close our credit card... doesn't matter they can charge the new card because the authorization stands. You are stuck with these charges ($9.99/month plus random $180 ones that have no rhyme or reason) until your account is in Probate.
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User's recommendation: Don't do it!

Carol R Ccz

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Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Central Coast, New South Wales

Won’t stop charging for unauthorized charge

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Therapy Pet - Won’t stop charging for unauthorized charge
They are taking money 5 years after I first contacted them. I never authorized that I continue my support animal status. The dog has passed. I cant contact them via phone or email.
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Loss:
$80
Cons:
  • Worthless card and can not get a hold of the company

Preferred solution: Full refund

User's recommendation: Run don’t walk away Scam!

Carol R Ccz

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancelation

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Therapy Pet - Cancelation
I would like to cancel my eas letter as it is no longer needed. I have called many times and no response. My registration # 140039****88. I have put in a dispute with bank Carol Romano
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Loss:
$80

User's recommendation: Run don’t walk away. This is a scam to make you keep paying even if there is no longer a dog

Anonymous
map-marker Los Angeles, California

Fraud

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Customer service never answers and does not allow you to leave a message. This company is a fraud. Fraud Alert
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