TheraPlatform
TheraPlatform Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
TheraPlatform has 2.1 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: So few at this point.
Cons: Billing and customer support is slow.Recent recommendations regarding this business are as follows: "Pass on TheraPlatform. use another software program. Things go well for about a year and then they overcharge you.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
TheraPlatform has 2.1 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: So few at this point.
Cons: Billing and customer support is slow.Recent recommendations regarding this business are as follows: "Pass on TheraPlatform. use another software program. Things go well for about a year and then they overcharge you.".
Review authors value the most Privacy and Data Security and Diversity of Products or Services. Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Need technical assistance
I have been trying to get help for days to no avail. TheraPlatform's billing practicers are shady.
They refuse to change my billing date to one that would not require I pay an extra six months and not get my money back for a year.
I am also trying to add a therapist that starts today and I have gotten nowhere for about 4 working days. Super frustrated and I really feel like they do not care about their customers (I've been one for about 2-3 years now).
- So few at this point
- Billing and customer support is slow
Preferred solution: -change their billing date to coincide with the calendar year. -an apology for the shady billing practices. -add a therapist so that we don't lose any more money
User's recommendation: Pass on TheraPlatform... use another software program. Things go well for about a year and then they overcharge you.
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