New Reviewer

Bad returns

Theisens - Bad returns
Bought a bearing set at the vinton location got home and had picked up the wrong bearing. Needed 1 1/16. Instead of one inch went write back within half hour grabbed the write one same price tried to exchange and my receipt must have fell out so I told the lady I had bought it within the hour. She said she would have to ring it up at the lowest price I said I just want to exchange she said no. Then finally said she could look it up if I had rewards I gave her my number 3 times and she said I didnt buy it here and my last purchase was 296 dollars today. I said no I didnt buy anything else. She insisted I didnt buy it to day kept agueing in front of people in town who no me. So I went out to my car and the receipt was I the floor. I walke backin and said here I did buy it and what you said I bought was a ticket that had someone elses name not mine and I want to no why their name was on my rewards FInally a manager came out and said the lady had entered in the wrong number 3 times. Everyone makes mistake said. I agree but this was at my expense in front of othe customers I know. No opiligy that she basically called me a liar in front of people over a simple exchange!

User's recommendation: Don’t go there.

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ID
#3495836 Review #3495836 is a subjective opinion of poster.
Location
Ardmore, Oklahoma
Preferred solution
Let the company propose a solution

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New Reviewer

Management

The management at the indianola ia store needs to let all of their people working in sporting goods about any and all changes when it comes to selling hand guns. I went in to buy a hand gun had it on layaway sale person said all I needed was Bill with my address and my driver's license since license has old address. Management said no sell needed a letter from government with my new address. Sale people didn't know there was a change. Need to train management better so they keep the sales staff informed of what's going on. *** poor management.
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ID
#3453450 Review #3453450 is a subjective opinion of poster.
Location
Medina, Minnesota
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Resolved: I feel that I'm being mistreated by personal their

Update by user Aug 04, 2021

Company fixed the issue and I have been provided with product replacement.

Original review posted by user Jul 05, 2021
Have not heard from anyone in their I'm very pissed off will never get tires there again let everyone know about the poor service there!!!!!

User's recommendation: Don't buy tires from them.

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Resolved
ID
#2658491 Review #2658491 is a subjective opinion of poster.
Service
Tires Plus Oil Change
Loss
$400
Preferred solution
Deliver product or service ordered

Failure

What I ordered was not ordered i guess,after waiting for 2 weeks ,they are clueless. Don t return calls. Product not here .The last and 4th time I called was on thursday 4/29 I was told they would be back to me within the hour ,it's Tues 5/4 ,still waiting on that call ,my advise to consumers ,don't waste your time at Theisen's

User's recommendation: Don t.

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ID
#2534883 Review #2534883 is a subjective opinion of poster.

Was lied to about a job

Yes ill never go back manager is a liar

User's recommendation: stay the *** away from iowa falls store nobody has a clue what's going on and do NOT buy any stihl products they all have restrictions on them and will not run right buy them from a different place.

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ID
#2263097 Review #2263097 is a subjective opinion of poster.
Location
Holdenville, Oklahoma

*** Hot.

Today I went into the Theisen's of Davenport to book an oil change and I asked the cashier if it was hot in here or if it was just me and she told me "No, I agree with you it is. Corporate Office said that our building has to stay at 78 degrees through the spring and summer months." HAVE YOU EVER HEARD OF AIR CONDITIONING?! They nees to realize that when its 80+ degrees outside its only going to make it feel worse in the building? I will not go in there this summer I'd rather shop at a place that uses air conditioning. I feel bad for the employees most if not all are from the older genration. They're going to have an employee faint.
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ID
#1249008 Review #1249008 is a subjective opinion of poster.
Location
Davenport, Iowa
Product
Theisens Air Conditioner Facility
Reason of review
Bad quality

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