Skip to content
theCut Barber Booking

theCut Barber Booking

www.thecut.co
What is your customer experience with theCut Barber Booking?

theCut Barber Booking Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

theCut Barber Booking reviews show a 3.0 star rating based on 2 customer reviews; consumers are mostly neutral with mixed feedback about the app and service model.

Key Takeaways for Future Customers

  • App is described as easy to use but also prone to freezing and display issues.
  • Expect to monitor payments and confirmations closely when booking.
  • Customers value responsive customer service and note high price levels.

Negative Feedback / Risk Areas

  • Recurring customer complaints about withholding money and difficulty contacting support.
  • Billing and download problems reported, including frozen app and missing confirmations.

Positive Feedback

Users report the app is easy to use and helps customers contact barbers; some barbers want to continue using theCut Barber Booking.

View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Show reviews that mention
app issues payment card billing information member trouble appointment family
Filter review
Anonymous
map-marker O Fallon, Illinois

Barber in St Louis Mo received my payment not rendering service.

AI Highlights
  • - Set up a cut via the Cut app while in St Louis.
  • - Barber charged my card without providing service or a confirmation; contact/address not available.

I set up a cut on my cut app while visiting St Louis. Barber charged my card without rendering services.

Also he did not give me a confirmation. He has a number thats out of service and has no address.

User's recommendation: Don’t book on Cut App in St Louis.

View full review
Anonymous
map-marker Panorama City, California

Problem with the app it’s frozen

The cut app I cant see who booking on my app I cant see my appointments its like its stuck it want let me who books on my app I cant press nothing its just frozen

View full review
Anonymous
map-marker Lithonia, Georgia

Missed payment

AI Highlights
  • - Missed a payment; wants to use the same credit card and add $20 to the account; likes the Cut app and wants to stay so customers can contact me.

No there no issues. I just missed a payment and I would like to use my same credit card if I can and I will put the $20.00 in my account so you can take it out.

I really like the cut app and I do not want to leave I what to start with the company and my customers also enjoy it because they can also contact me. Thank you, Gloria Jenkins Barber

View full review
Demetrius J Qfj

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They are stealing my money

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - I was unable to reach the company for two days about funds held.
  • - They say money is coming to me.
  • - I did not authorize transfers; funds were $300 short.
Contains 2 confidential files for company representatives

Ive been trying to contact this scamming company for two days now about them holding my funds. Then they say they can see I have money coming to me. But I never enunciated any transfers and the amount I had available for transfer was 300$ less than what it should have been.

Loss:
$300
Pros:
  • Easy to use
Cons:
  • Withholding money and have no avenue of recourse

Preferred solution: I want my money to be released IMMEDIATELY. NOT TWO OR THREE DAYS AFTER I SHOULD HAVE ALREADY HAD IT. I HAVE A BILLS TO PAY THAT ARE NOW LATE BECAUSE OF THIS ISSUE

User's recommendation: Don’t use this app

View full review
Harold F Fum

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Billing

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Trouble downloading the app. I wanted to schedule an appointment but had issues downloading the app. It said something about a family member billing information needed to be updated

Preferred solution: To be able to download the app and schedule appointments

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article