Malaina Gfg
map-marker Hornell, New York

Simmons Rockwell corrosion protection Scam

I bought a new truck from Simmons Rockwell and they installed a anticorrosion device on my truck without my knowledge. It was late in the evening when I picked up the vehicle and I told them I didnt want it. They promised me a lower interste rate and that they would stand behind the rust warranty 100%. Fast Forward 5 years and I had rust developing on the truck within the warranty period and I filed an online claim form. NO response for over 2 weeks. Finally after emailing and calling they started with their games. Send us Pictures-done, get estimates from local body shop-done. Couple more weeks of wasting my time then they tell me my claim is denied. The autosaver people say this device should never be installed on commercial vehicles. My sales contract states that the vehicle is for commercial purpose. In addition all trucks registered in NY are commercial registered vehicles. Spoke with the dealership manager and he out of the goodness of his heart apologized and offered to refund the $499.00 orginally spent on the device. I declined out of principal. To fix the rust on my truck will be over $3k. Simmons Rockwell and the autosaversystem are in cohoots to rip you off. I will never buy a thing from them and recommend you don't either. I will update this site when I get done with filing State, Federal consumer fraud complaints and take these bums to court!
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Loss:
$3400
1 comment
Guest

It happened to me also. Same place Hornell ny.

They said I waited to long to fix it. Both places I too it to said I didn't. Over $4000 of rust. They won't do anything.

I told them I want my money back for the product it is junk. They are sending me my money back.

They better hurry. I told them well I guess you *** another customer.

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