Evie F Khk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Great Idea Poor Product

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
The Zoom Buggy - Great Idea Poor Product
I purchased this in April 2021. First off there was no communication after purchase and I had no idea if I had been scammed or not. After numerous attempts to communicate I finally received the Zoom Buggy. There were pieces missing and this time when I contacted him he responded and supplied the pieces. The Zoom Buggy is LOUD. I dont know how to quiet the engine. It also pulls to one side which hurt my arms and back (I already have back issues which is why I purchased this). I only used this a handful of times on a pier and I was embarrassed on how loud it was. The last straw was when the flimsy forward/backward *** broke off. I contacted the owner in March 2022 and he told me that he was on vacation until April. Its now August and I tried to contact him again. Hes now saying hes closed due to health issues. So I ended up getting scammed for $600.
View full review
Loss:
$600
Pros:
  • Easy to set up
Cons:
  • Heavy
  • Poor quality of the zoom buggy electric beach cart
  • Loud

Preferred solution: Full refund

User's recommendation: Stay away

Anonymous
map-marker Tampa, Florida

This is no way, what he claims. I feel totally taken advantage of! No return policy even if it's terrible. I can't believe, this amateur is getting away with this false, and misleading contraption! I

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Its totally BOGUS! It's very heavy, and awkward. You have to literally lift it up the stairs, makes alot noise. Waking sleeping people on the beach, bldg. You hear it a mile away, the battery stinks, he said he's thinking of making a solar charger for it. Cause it dies very quickly, his wife says it holds( Proximity 100lbs.) No it don't!!! DO NOT BUY THIS, HE HAS GOTTEN SO BAD REVIEWS, HE'S SELLING THE RIGHTS TO IT! WHATS THAT TELL YOU? ITS CRAP, AND TO TO EXPENSIVE!!! I HATE THIS GUY!
View full review

User's recommendation: ABSOLUTELY NOT!!!

Tameshia Abd
map-marker Hopewell, New Jersey

Don't waste your money! Awful product! Poorly designed!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
This guy in New Jersey builds these motorized beach carts and honestly thinks they are great. This piece of *** is anything but great. Mine didn't work out of the box and the owner won't standby his product. Yeah I got scammed. I plan to report this to the Better Business Bureau so hopefully no one else will get scammed like I did! I also plan to make a video and post it on You Tube showing everyone how bad the Zoom Buggy electric beach cart really is. And since the owner of the company won't stand behind his product I'll probably just throw it away and just chalk it up to a bad experience. I'm really sorry I didn't do more research before I purchased this product and read the many negative reviews from people who got scammed like I did.
View full review
Loss:
$468
Cons:
  • Owners bad attitude about solving this issue
  • Being scammed like this
  • Poor quality of the zoom buggy electric beach cart
Reason of review:
Not as described, Bad quality,Defective,Poor customer service

Preferred solution: Full refund

2 comments
Guest

Women have done that for as long as returns have been allowed lol!!

Guest

This person used the zoom buggy for 1 month and just wanted to returned it after his vacation Our return policy does not allow that His CREDIT CARD COMPANY AGREED IT is like a woman buying a gown for an event and then returning it after the Ball "PS even AMAZON has had enough" of this fake buying

View more comments (1)
Anonymous

Great

"I LOVE THE SAND" and the beach on Marco Island Florida. I spend most of the daylight hours on the beach during the winter season being a Snow Bird from Wisconsin. I am getting up in age, the trip from Condo to the beach is a real CHORE now,  with all the Beach amenities I have accumulated over time. I bought a very popular beach cart and used it for Years and Years and when it wore our I bought another one. The one issue I had was once I left the hard pavement and hit the sand. I felt like a Belgian horse trying to pull it through the sand. I considered trying to motorized this cart and researched and researched and somehow I came across the Zoom Buggy website. I called, and to my surprise I spoke directly with Mr. Steve A the President and Owner.   After talking to Steve who is passionate about the product he designed and manufactures I felt compelled to buy one as I was convinced it will make the trip to the beach more desirable again as I was starting to not go as often due to the effort of pulling the other cart. I received the Zoom Buggy and it is well engineered, sturdy and capable to haul my load of beach stuff.   I did some small customization and I screwed up the drive mechanism and MR. A could not be more helpful to get me back rolling again... This kind of dedication to customers is rare in the world today and almost non-existent but not at Zoom Buggy they are committed to your satisfaction. Thank You Steve and I will try to promote your Zoom-Buggy however I can this is a wonderful machine. GREGG G   "Cheddar Head" 
View full review
Reason of review:
Good customer service
Anonymous

Zoom Buggy Electric Beach Cart

Stay away. Purchased the electric zoom buggy used it once. Three weeks later I went to use it again and it was totally dead. I wrote the company and they provided a phone number to troubleshoot. (phone number was owner's mobile) After taking cart apart, he recommended I send it back at my cost and he will fix it and return in at my cost. I asked for an authorization code to send back for a refund and he said there is a two week return policy and I was calling three weeks later even though I used it once. Stay away from product unless you like to flush $400 down the drain. The following is the demonstration of it being used. Unfortunately they don't show it being used a second time. Basically it is garbage. https://www.youtube.com/watch?v=_vzhWJFR6HQ
View full review
Reason of review:
Bad quality
1 comment
Guest

"I LOVE THE SAND" and the beach on Marco Island Florida.

I spend most of the daylight hours on the beach during the winter season being a Snow Bird from Wisconsin.

I am getting up in age, the trip from Condo to the beach is a real CHORE now,  with all the Beach amenities I have accumulated over time.

I bought a very popular beach cart and used it for Years and Years and when it wore our I bought another one.

The one issue I had was once I left the hard pavement and hit the sand. I felt like a Belgian horse trying to pull it through the sand.

I considered trying to motorized this cart and researched and researched and somehow I came across the Zoom Buggy website.

I called, and to my surprise I spoke directly with Mr. Steve A the President and Owner.   After talking to Steve who is passionate about the product he designed and manufactures I felt compelled to buy one as I was convinced it will make the trip to the beach more desirable again as I was starting to not go as often due to the effort of pulling the other cart. I received the Zoom Buggy and it is well engineered, sturdy and capable to haul my load of beach stuff.   I did some small customization and I screwed up the drive mechanism and MR. A could not be more helpful to get me back rolling again...

This kind of dedication to customers is rare in the world today and almost non-existent but not at Zoom Buggy they are committed to your satisfaction.

Thank You Steve and I will try to promote your Zoom-Buggy however I can this is a wonderful machine. GREGG G   "Cheddar Head" 

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article