Frank R Kiv

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Horrible customer service

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I ordered online from this business on a couple of occasions, my third order was a nightmare....when I contacted them they were extremely rude right from my first contact, I emailed them again and to my surprise.....they were even more unprofessional .....worst customer service I have ever encountered.....given the climate of our times.....I would think they would even if they were right....which they were not...they would appreciate all business......too many other runway from this business.
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  • Online shipping
  • Horrible service

Preferred solution: never do business with them again, no excuse for their lack of professionalism

User's recommendation: Avoid at all cost

Kimberly Rho
map-marker Buffalo, New York

Threatened and discrimination

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This happened the 28th of September 2018 I wasn't even in my out of my car for 2 minutes and the guy came out started yelling at me and threatening me telling me to go park back there but it's kind of funny two days ago I walked into that store and there was a female manager in there and she didn't have a problem with me parking there and then when I parked to go inside I told the guy I'm buying vapor juice for my boyfriend and the guy started verbally attacking me and being very rude to me and disrespecting me.And the guy foot kicked me out of the store and then when I went back in a second time threatened to call the cops on me I did nothing wrong you just being very rude to me and disrespectful and verbally abusing me and I want to get this guy in trouble for the way he treated me all I asked him was do you have a vapor juice for my boyfriend anything tropical and heating bugged out on me
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Reason of review:
Poor customer service
1 comment
Frank R Kiv

I dealt with them online, absolutely the worst customer service I have ever encountered in my 58 yrs.....extremely rude!!!

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