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The Zebra

The Zebra

thezebra.com
What is your customer experience with The Zebra?

The Zebra Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

1.0 star rating based on 1 customer review; consumers are mostly dissatisfied. The Zebra reviews note it saves time but does not actually compare quotes and users report billing and customer service problems.

Positive Feedback

The service shaves a little time off getting quotes and pre-populates information to speed requests.

Negative Feedback / Risk Areas

  • Customers report The Zebra customer complaints about poor customer service and document errors.
  • Service does not truly compare quotes; you must complete quotes on insurers' sites yourself.
  • Billing practices and refunds are flagged as problematic and price level is high.

Key Takeaways for Future Customers

  • Expect to finish quote requests yourself and verify coverage details when researching The Zebra reviews.
  • Consider contacting an independent agent for direct comparison and watch billing, refunds, and paperwork closely.
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Christoph K Ytf

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Verified Reviewer

I don't get it

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AI Highlights
  • They forward you to insurers' sites to request quotes.
  • Info is pre-populated, but you must finish the quote and compare terms yourself.

I don't get it. They say they will compare insurance quotes, but all they do is forward you to the insurance companies' websites where you then have to complete the request for a quote individually.

So, all it really does is pre-populate some of the information for you. You have to get it across the finish line, and you are completely on your own when comparing coverage and the fine print.

Pros:
  • Shaves a little time off getting quotes
Cons:
  • Does not really compare quotes as suggested

Preferred solution: Apology

User's recommendation: Talk to an actual, independent agent that can compare insurances for you

View full review
Anonymous
map-marker Oklahoma City, Oklahoma

Bad customer service

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Horrible customer service will recommend all to stay away. Didnt help with anything. Game me the run around and still messed up the documents on my insurance papers.

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Insurance Expert Talks

Insurance Claims Tips: What Red Flags to Watch Out

Insurance Claims Tips: What Red Flags to Watch Out

Insurance claims, insurance fraud & why you might need a public adjuster. Watch our video interview with Vince Perri, CEO of Commercial Claims Show, get expert tips on how to file insurance claims and get the settlement.

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Vince Perri
Vince Perri

Vince Perri is a Expert Claims Adjuster and CEO of Commercial Claims Advocate. He has over 14 years of experience in handling large commercial losses and complex residential insurance claims.

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