Anonymous
map-marker Houston, Texas

I have not received my package in mail and it's more than a month

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I have not got a accurate tracking number and its been a month since no package not been here and been waiting a long time to receive anything from them
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User's recommendation: Not accurate

Sean N Qpu

I have not received my package in mail and it's more than a month

Its been a long thing have not received anything for my package to be sending out and need to talk to a agent now
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Preferred solution: I need to see where my package to send a items to y’all and have not received nothing

User's recommendation: Taking to long to get answers

D Qqn

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Verified Reviewer
| map-marker Newark, New Jersey

Vindictive Transaction

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Employees wanted to buy my phone for a very low price, I declined and in return, they reported my phone stolen.
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Kenny H Hya

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Verified Reviewer
| map-marker Tunbridge Wells, England

I have not received any money from selling my phone never received my return and I will be sueing the company send me the details

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I had a iPhone 14 pro max that I sold they sent it to 329 South proctor Knott Ave Lebanon Kentucky my address is 323 South proctor Knott Lebanon Kentucky I have not received my check or gotten my return witch is my phone back this is a degrace highly recommend to not purchase or buy anything from there website they will cheat you and rob you
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Loss:
$311

Preferred solution: Full refund

Kenley Ivn

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Verified Reviewer
| map-marker Hicksville, New York

Vindictive People

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My girlfriend was selling them a new, sealed phone, was quoted a price then got offered a low price, she declined and asked for it back, they got mad and reported it stolen. They are denying that they did this. They have no phone number either. Super shady business with fake positive reviews all over.
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Pros:
  • Prompt emalis
Cons:
  • No phone number
  • Dishonest people
  • Rude employees

Preferred solution: The amount that was paid for the phone to be sent to my gf.

User's recommendation: Do NOT send them anything

Kenny H Wok

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Verified Reviewer
| map-marker Tunbridge Wells, England

Kennyhillman567@***.com

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I sold a iPhone 14 pro max and never received my check in the mail please need me my check send me a new one
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Loss:
$313

Preferred solution: Full refund

3 comments
Guest

I will I will be sueing you and the company for not send my check to my address I have not received it and I have not gotten anything this is a degrace.send me my money or give me your address and company I will go ahead and sue you for not paying me back and keeping the phone

Guest
reply icon Replying to comment of Guest-2412657

I got a lot of people by the way I have 30000 people on Facebook 30000 people on messenger and I got 500 people I know and I am friends with over 600 people and if you don't give me my money or send the phone to my address I will run you out of business and I will sue you and I mean it..

Guest

You are very kind to give them 4 stars. They will not send anything back to you.

They are thieves. Take them to court.

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Robb C Mxi

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Verified Buyer
|

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Verified Reviewer

Theft &won't respond to email or contact through website

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The Whiz Cells - Theft &won't respond to email or contact through website
The Whiz Cells - Theft &won't respond to email or contact through website - Image 2
I sold them my OnePlus 9 pro, they quoted $140 which was a better price than anyone else. The accepted the phone and emailed me to say the order was complete and payment made to PayPal, couple days later I confirmed money was in paypal, all great so far, then a few days later I get an email from PayPal informing me that Whiz Cells has cancelled the payment! I sent several emails and use their "contact us" link on their site to find out why they cancelled and how to get payment and they have not responded to any of the emails or site contacts Order # 165722 Date of experience: January 19, 2023
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Loss:
$140
Pros:
  • Highest quote
Cons:
  • Did not get paid
  • Do not respond to inquiries

Preferred solution: Deliver product or service ordered

User's recommendation: Stay away

1 comment
Guest

Take them to court!

Leshaun L

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Verified Buyer
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Verified Reviewer

False advertising

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The Whiz Cells - False advertising
The Whiz Cells - False advertising - Image 2
I sent in the correct items to whizcell in mountain home tn. One tablet 10 inch and 7 phones 3 iPhones and 4Samsung phone they were all working except one I phone which was damaged on screen.when my items made it there they said they recycled them and I know my items had value. Now they get belligerent with me it's like they take people phones and tablets and make the customer feel like they items are in valuable then they resale them
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Loss:
$150
Pros:
  • Make it sound good for advertising
Cons:
  • Get working items but tell customers they items are no good

Preferred solution: For them to pay shipping and send bak my items

User's recommendation: Sell in person not over web

Cubicle C

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Verified Reviewer
| map-marker Mount Prospect, Illinois

Bait and Switch

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I am full of regret for reselling my cell phone to them. I was scammed and ripped off.

Im a busy professional and I dont have time to post on an app like Next Door and do a sale transaction in person. I opted for selling online for the convenience of it. They quoted me $100 for a $1,000 phone (which was already too low) that was in mint condition and less than a year and a half old that was mostly used by an elderly relative after I upgraded. According them it had flaws such as scratches on the screen which is impossible because it was handled with care by an adult - not a teenager.

They lowered their offer to $35 based on phony. Im about to cry right now because I know they lied.

I feel taken advantage of and violated. Beware and DO NOT USE.

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Loss:
$100

Preferred solution: Apology

Kaleigh Ats
map-marker Chicago, Illinois

They took my phone and didn't give me no money

The number they gave me was dissconnected and no longer in service I was like wow but I'm getting my lawter
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Luke M Cuu
map-marker Tampa, Florida

Because i never got payed yet or no email

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I sent my iphone to u guys a week ago on a Friday, 10 days ago. I didn't receive a email from u guys yet, and i never got payed yet. What is going on, im giving u guys 0 or 1 stars because u guys are very slow and do not send emails. Your site said ill get payed quick, and emails too, well that was both lies, my number is 815-919-****, please call me so i can get payed, then ill give u max star rating, so please help me, u have my number, my email, and address, so please tell me whats going on and thanks???, i want my money from selling the phone to u guys, please?
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Cons:
  • Customer service bad lies
  • Scammers thieves
  • Everything so far

Preferred solution: To get payed for selling tbe phone iphone 13 to u guys please?

IceyHollow

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Statesville, North Carolina

Revised

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they actually paid me today although price changed I feel I was swindled but I needed the mone............................ they are so bad try em ur self
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Loss:
$3

Preferred solution: n/a

User's recommendation: unsure

1 comment
Guest

They don't deserve 4 stars

Jonathan R Kim

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Saint Louis, Missouri

Haven't received my money for my phone

The Whiz Cells - Haven't received my money for my phone
I sent my phone in an now I haven't heard anything from it so yeah I would love to have my $60 for my phone
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Loss:
$75

Preferred solution: Deliver product or service ordered

Justin L Ltx

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Verified Reviewer
| map-marker Lancaster, Pennsylvania

My phone I sold they sent me no money

I sold my phone to them it just got there an now I check my account nothing in there I would like to no wats going on
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Loss:
$415

Preferred solution: Full refund

Matthew Z Ifc

Haven't received my payment

No phone number to call. The one provided is out of service. I recieved email January 3rd about payment. It still has not come.
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Loss:
$600

Preferred solution: Deliver product or service ordered

User's recommendation: Do not use them!!

Andrea C Jey

Horrible service

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You guys sent me an offer that was way lower than expected - way less than my carrier would pay regardless of condition. I declined the offer but you sent me back someone elses phone! Its not mine so now my carrier wont let me return it either! Its not even the same color
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Loss:
$100

Preferred solution: Let the company propose a solution

User's recommendation: Don’t recommend these people

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