Skip to content
The White Swan

The White Swan

www.whiteswanleeds.co.uk
What is your customer experience with The White Swan?

The White Swan Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

2.1 star rating from 1 review. Consumers are mostly dissatisfied; rating distribution shows 100% unfavorable feedback.

Key Takeaways for Future Customers

  • Check The White Swan reviews for reports about the draw locking mechanism before purchase.
  • Expect medium price level and diverse product offerings but verify build quality on delivery.
  • Be prepared for possible delayed or missing responses from customer service.

Negative Feedback / Risk Areas

  • Product broke on second use; draw detached and plastic snapped off.
  • No reply to replacement requests; customer complaints about customer service.
  • Website or support responsiveness is reported as poor.

Positive Feedback

Reviewers note good appearance and value diversity of products or services.

View full overview ›

Media from reviews

The White Swan - Draw broke on 2nd use
The White Swan - Draw broke on 2nd use - Image 2The White Swan - Draw broke on 2nd use - Image 3The White Swan - Draw broke on 2nd use - Image 4The White Swan - Draw broke on 2nd use - Image 5
View all media ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Liz B Sfa

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Draw broke on 2nd use

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Second use: draw clip closed, draw detached and a plastic piece snapped.
  • - Delivered on the 23rd; batch po258732; replacement requested, no reply.
The White Swan - Draw broke on 2nd use
The White Swan - Draw broke on 2nd use - Image 2
The White Swan - Draw broke on 2nd use - Image 3
The White Swan - Draw broke on 2nd use - Image 4
The White Swan - Draw broke on 2nd use - Image 5
Contains 1 confidential file for company representatives

the 2nd time I used this I checked the draw clip was closed and pulled the draw out to shake it and the outer draw detatched and there is a small plastic black pice which snapped off, now the draw wont close on one side. It was delivered the 23rd, broken feedback came 2 days later - its clear I only used it twice.

I requested a new draw but no-one replied! Batch number po258732

Loss:
$71
Pros:
  • Appearance
Cons:
  • Broke instantly

Preferred solution: Replacement draw

User's recommendation: Don’t trust the draw locking mechanism

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article