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The Westminster Collection

The Westminster Collection

www.westminstercollection.com
What is your customer experience with The Westminster Collection?

The Westminster Collection Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

The Westminster Collection has a 2.9 star rating from 4 customer reviews and a roughly 50/50 split between favorable and unfavorable experiences, with overall sentiment mostly neutral.

Key Takeaways for Future Customers

  • Check The Westminster Collection reviews before ordering and confirm shipping timelines.
  • Ask explicitly about subscriptions or auto-ship options to avoid unexpected charges.
  • Document orders and communications for quicker resolutions of billing or delivery issues.

Negative Feedback / Risk Areas

  • Reports of missing orders and late deliveries.
  • Wrong items sent and some customers experienced unacknowledged complaints from overseas.
  • Billing issues including double invoices and payment disputes reported under customer complaints.

Positive Feedback

Some customers praised helpful customer service, quick resolution of a double invoice, and good value coins with satisfactory refunds or adjustments when handled.

View full overview ›

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NASER A Mtz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Loughton, Essex

Request

AI Highlights
  • - Coin order received.
  • - Please initiate immediate cancellation of the account, subscriptions, and future payments, and confirm.

Dear Westminster Collection Team,

I am writing to inform you that I have received the coin I ordered.

I would like to request the immediate cancellation of my account and the termination of any subscriptions, recurring orders, or future payments associated with my name.

Please ensure that no further items are sent to me and no additional charges are made.

My details:

Name: Naser Aldin Mohammad

Address: 17 Pinfold Street, Rugby, CV21 2JD

Reference Number: NA43654/EJ/CCDEC/0/01

Please confirm the cancellation as soon as possible.

Thank you.

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Anonymous
map-marker Liverpool, Liverpool

My payments

AI Highlights
  • - I can't afford full payments while waiting to move and I'm ill.
  • - I can pay £200 a month starting 11 February and I hope this is acceptable.

I am sorry but I cant afford my full payments on my account as I am waiting to move I dont know how long it will take I can pay £200a month starting 11thof February hope this is acceptable I have a throat infection so I cant speak I have been very Ill since before December Hope this is satisfactory iam sorry Bridget frackelton

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Blossie Ret

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Have not received my order

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I have not received my order off £5 for £5 coin of King Charles 3rd of which I paid for back in May of this year.

So where is it please.

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Trevor H Wdo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bournemouth, England

Dissatisfied

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Double invoiced, resolved immediately this most likely to have been a computer problem, and was easily, and politely dealt with , very professionally done! Thanks to the team

Cons:
  • Not known

Preferred solution: Answer

User's recommendation: Always ask

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Vijay S Smm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Wrong Order Sent

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AI Highlights
  • - I ordered the King Charles III coins but received Queen Elizabeth II.
  • - Overseas contact is only by email and my complaint wasn't acknowledged.

I had booked and purchased the first coin issues of King Charles III. I was surprised after waiting for months I received coins of Queen Elizabeth II.

The only way to contact from overseas is via email.

My complaint was not even acknowledged.

I will never buy any product from this company again. Very disappointing customer service and support team.

User's recommendation: Never trust this company.

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Gregoria Ubd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Two places a

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Excellent customer service the lady I spoke to was very helpful and helped me put my order through, I have had a coin before and they are good value for money I can't wait to receive my orderHappy

User's recommendation: Had a coin before and well worth the money

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