This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

No response from company

Placed an order on Feb 10, 2022. Have not received an email regarding shipping. Received an order number and when it was to be delivered which was to be on Monday Feb 14, 2022. I have not received the order,. Emailed customer service but got no response. I will try calling the company again to check on my order to see what is going on.
View full review
ID
#3345732 Review #3345732 is a subjective opinion of poster.
Cons
  • Not sending out the merchandise
Preferred solution
Deliver product or service ordered
New Reviewer

Order pending

My order is pending for more than 2 weeks. This company is not serious and they don't have customer service. They don't reply back and the phone number is wrong. It really sucks.
View full review
ID
#2850236 Review #2850236 is a subjective opinion of poster.
Loss
$148
Preferred solution
Price reduction
New Reviewer

I sent a message through you to the Watchery.

I heard from The Watchery this evening. They said my watch has shipped. Thank you for your help.
View full review
ID
#2341604 Review #2341604 is a subjective opinion of poster.
Location
Milton, Florida
Preferred solution
Deliver product or service ordered
New Reviewer

The store in New York doesn’t answer phone calls!

Update by user Mar 19, 2020

This issue was Not resolved I want a refund immediately.

Original review posted by user Mar 19, 2020
I have purchased a watch from this company and it was paid through PayPal, Im still waiting have not received an email or any sign that the Watch was send out. Im lucky it was a $169,00 watch, I would be freaked out if I had a $1,000 Watch purchase and no answer. This company is not the I would even look for a Watch. I will get my friend involved he is a Lawyer. Be Aware !!!

User's recommendation: Watch out bad business!

View full review
ID
#1830109 Review #1830109 is a subjective opinion of poster.
Service
The Watchery Customer Care
Pros
  • Great website
Cons
  • Not answering the phone in brooklyn
  • Not sending out the merchandise
Loss
$168
Preferred solution
Full refund

SCAM

Do not order from this company. Received a watch that did not work. impossible to contact anyone from this company. Save yourself a lot of aggravation and shop elsewhere. Several years ago I bought an expensive men's Rado, arrived with 6 in bracelet, too small,they did not have a longer one..It took more then 8 wks for refund.I decided to give them another chance and I ordered Yorg Gray this time.The watch arrived, very pretty but dead,DEAD as a door nail.Attempted to contact The Watchery but, they don't answer the phone, or web, no live chat or e mail. So I will replace battery and hope, it will work.Iwill never, ever order from them again.I do not recommend them to anyone, regardless of the price.
View full review
ID
#751326 Review #751326 is a subjective opinion of poster.
Location
Slidell, Louisiana
Reason of review
Damaged or defective
Preferred solution
Deliver product or service ordered

New watch not new

I bought a new invicta watch from The Watchery. Model 1957 ($209). Arrived with scratches, missing tag and loose wrappings. Factory new watches are sealed in plastic and have invicta tag. This was obviously a used or returned watch which they sold as new. I sent email to the company and got no response. DO NOT BUY FROM THIS COMPANY. THEY ARE SCAM ARTISTS AND DO NOT STAND BEHIND THEIR MERCHANDISE. I purchased online and used a $20 coupon they had emailed me. the savings was not worth it. Could have gotten same deal at other sites. Also Invicta Company site offers specials every weekend.
View full review
ID
#537017 Review #537017 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$100
Preferred solution
Let the company propose a solution

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article