The Vintage Goody Shop

***BUYER BEWARE*** On February 22, 2013, I delivered a newly-purchased ($200) dresser to this business (at their storage address in Federal Heights) for refinishing. I paid for and received a signed receipt by the male business owner for $85, which reflected a deposit of 1/2 down for their services. At that time, both husband and wife business owners reiterated free delivery of the completed piece. Over the next month, paint colors and techniques were discussed over the phone and by email exchange with the female business owner. The original price she quoted me for her refinishing services increased, based on my paint color preference, which I agreed to. At that time, she told me the turn-around time for this project would be about 2 weeks. For several weeks, I had not heard anything from this business, so in early May 2013, I contacted the female business owner by phone and asked how my dresser was coming along. Much to my surprise she said that they had made a move from Federal Heights to Monument, CO, and had moved my dresser to their new address! She also stated that they were incredibly busy, and my project was next in line to be completed, and that I would be hearing from them soon. At this time, she emphasized that they would deliver my finished piece free of charge, and not to worry. On or about June 1, 2013, I visited the business's website to get the phone # to call again, and I noticed the telephone # had been changed. My heart sank ..... After I left a voice message on this new telephone #, I received a text message back from the female business owner stating: "I'm in Texas a while but my husband is at home." and that I should contact him. She left his phone #. (I still have this text message on my phone - it is the last correspondence I have had with the female business owner). When I contacted the male business owner by phone, he stated that he and his wife had split up, and that he would be taking over my project. I was of the understanding that the female business owner was the artist/refinisher, so I did not feel comfortable with the new arrangement. Over the next month, I attempted to contact both business owners to request the return of my dresser and deposit. I have left voice mails, emails, messages through facebook, and their business website, with no response. I even suggested that I would drive down myself to Monument to retrieve my dresser. I know the female business owner has received my messages, because she subsequently removed my facebook comment to her, and then blocked me from further comments on her facebook page 'the Vintage Goody Shop'. I have since noticed postings from the Vintage Goody Shop on the Dallas Craigslist. My hope is that the business owners will contact me immediately to return my property and deposit for services never rendered. As of July 15, 2013, I have not had any response from the business owner, and have pursued legal action to recover my property and money.

DO NOT PATRONIZE THIS BUSINESS. ASHLEY BURSE IS A THIEF. BUYER BEWARE!!! Here is my timeline of events for my transaction with Ashley Burse of Vintage Goody Shop. Wednesday May 8th: I contacted the Ashley after finding her furniture listed on Craigslist and perusing her website. She responds saying she has a piece available for customization. We discuss customization options, price ($450) and payment (through PayPal, all up front). Thursday May 9: Ashley emails confirming that I do want the dresser and stating she will send a PayPal invoice. I confirm I want the dresser but that I’m having issues getting my PayPal account “verified”. I also tell her I am moving in July and would love to have the dresser delivered the first week of July so I don’t have to move it twice. Ashley confirms that July is fine. Friday May 10: I receive and pay the PayPal invoice from Vintage Goody Shop for $450. Ashley also emails the same day to confirm that I have received and paid the invoice. Saturday May 11: Ashley sends paint options for customization. I choose the paint color and we confirm additional customizations. Saturday May 18: Ashely sends me an email asking if delivery on the following Monday will work. Sunday May 19: I respond to her email and tell her we had discussed July. Monday May 20: I send her another email asking if she got my last one saying we had decided on July. She responds the same day saying July is fine and that the dresser isn’t done yet (so why did she ask if she could deliver it on THIS day????) Thursday June 20: I email Ashley to confirm a delivery date in the first week of July. Thursday June 25: Ashely responds with an email that says “My husband has passed away. The business is on hold for a little while. I will be in touch. Thank you. I respond the same day with my condolences and let her know that if it would help her I will pick it up. I receive no response. Saturday July 6: I notice that Vintage Goody Shop is posting new furniture for sale on their Facebook page. They also make a post saying “Thanks for your understanding. We’ve moved to Texas but will offer deep discounts on shipping to Colorado”. I have not received any response from Ashley and it seems strange that she would move a finished piece of furniture out of state in order to ship it back when I’ve offered to pick it up. Monday July 8: I email Ashley for an ETA on the dresser letting her know that I’ve seen her FB post stating she’s moved to Texas. I tell her if she needs to, at this point she can refund my money through PayPal. I post on her FB page that it looks like her business is back up and running and ask her if she’s receiving emails. Tuesday July 9: Vintage Goody Shop’s post about moving to Texas has been deleted off of FB. My FB post to her has been deleted and I have been blocked from commenting on her page. Once I notice this, I’m fairly certain I got scammed. I send her an email stating that she has 24 hrs to confirm that this is some sort of misunderstanding and to provide the furniture or a refund or I’m taking legal actions. This same night I file a dispute with Paypal to be sent for her stating that I want a refund. PayPal informs me that since this is past 45 days from the date of purchase, they can not be involved and I must deal with the seller directly. Ashely nor the business has responded to me. I have left a voice mail with the company as well and received no contact whatsoever. She continues to post new furniture for sale on both her FB page as well as Dallas Craigslist. By all accounts she is running a legitimate business but has chosen to STEAL my money. There is currently a post on Denver Craigslist saying to email "it" if you've lost money to Vintage Goody Shop. I did but haven't heard back. I think its actually the shop that posted it.