The Vapor Depot

First off, these people sell products and warranties with no written information to back them up and insure that they keep their word so they end up easily screwing you over and getting away with it. I did some digging on the background of this company and it turns out that the owner has actually been sued before for shady dealings with a previous business that they co-owned.

They are a retail store that buys from other retail stores and jacks up the prices by 3 sometimes 4 times!!!! Seriously if you like their new flavors you can buy them at tastyvapors.com.

I don't know where they purchase their small bottled flavors from, but when I find out I'll post. Hope that helps any newbies who are about to get screwed out of a few hundred dollars!

Vapor Depot in Burleson is the best Vapor Store I've been in. I've been vaping for almost 3 years now.

They have the best customer service around including Fort Worth area. The staff at Vapor Depot Burlason are all fantastastic they are very knowledgable and helpful and make your visit fun. I've left there laughing more than once.

Thanks for awesome service you continue to deliver! Shelley

They have the most horrendous service and rude employees who are 100% ignorant on the products they sell. Do not waste your money there.

They wont uphold thier own warranties, they have about a 300% mark up so the prices are way to high. Go to ecblends.com for the best prices at less than half on everything they charge.

The juices are way way better too. Forget the "warranty" they offer it's a scam to justify thier way over priced items.

Have appreciated their service and product for years!

After spending over approximately 500 dollars I was still treated like I was ***. Everytime I went to the store the young women who work there would make me wait while they were stocking or they would find something else to do.

I had to ask what the prices were for just about everything and their attitudes were very condensending. I have been vaping for 2 years now and I do know something about it. As far as the pricing and the warranties I think you are way overpriced.

I have purchased from other vendors and I am not treated as poorly or threatened with my warrany being voided if I don't buy their juice. I have never been treated so poorly anywhere that I have shopped before.

Lets start with the juice. You can spend $20 for a small bottle (about 15 ml) at Vapor Depot or you can go online and buy a 30 ml bottle from FreedomSmokeUSA for $20 shipped and have high-quality, hand-mixed juice.

Now for the hardware. They do OK with prices on the hardware, but it's bordering on ripoff. The warranty they offer only stands if their Chinese juice is the only juice you use. People prefer having options when it comes to juice, so a conditional warranty based on only using their juice is ridiculous.

The service is like dealing with children. As soon as you bring up other vendors, the conversation turns into a slander and name-calling fest. "Spokane has a vendor who's liquid made someone's mouth bleed" is the common and over-used line they use to try and scare you into staying exclusive with TVD. Then they start talking smack about the guy at Vapor Planet, something about how he learned everything from TVD and then took off to do his own store. Good for him, because his prices and service are far better. Some good competition was needed anyway.

I agree with everything the other post said; The Vapor Depot a mall co. out of Idaho is a rip off!

Sure wish I'd read that posting before I'd purchased my stuff there. I purchased from a mall in Montana. Every e smok item is at least twice as much as at another online U.S. store.

At the Vapor Depot 15ml. of juice for $20 vs. 50ml. for $16 after shipping cost at madvapes.

You do the math! 3&1/2 times as much for less than their 15 ml. rip off bottle! And when I had a problem with my Ego Smok system the owner offered a 10% discount on replacing the parts!

Woohoo! No Thanks! I'll buy elsewhere my replacement parts!

At 1 third the price (elsewhere) I'll take my chances on the 30 warranty over Vapor Depot's full life time warranty. Which turned out to be "10% discount on replacing the parts."

It's simple to prove, just check out some other stores and see for yourself. example www.electronicstix.com www.vapoligy.com.

www.madvapes.com Halo ejuice. The list goes on and on. I have checked stores all over the internet and havent found any even close to The vapor depots high prices. Beware they will tell you that the other stores are selling knock off brands.

and in a few cases I found this to be true, but in most cases the stores were selling brand name products at a much lower price, and also in most cases I would save over 50 percent including shipping. I also developed blisters on my lips using the Vapor Depots juice. and havent had that problem since I have tried other juices.

PS, I would stay clear of them.

The owner said "In fact, provided you use only our liquids in your e-cig (if purchased from us) you will always have a lifetime warranty on your product purchased through us. If anything goes wrong with a battery or atomizer or charger, you name it, it's replaced.

No questions asked."

Well now because of them discontinuing the vapor pen line people who bought the pen with the understanding of the lifetime warranty are being screwed... no parts, etc.

Other companies I have done business with offer a replacement with similar model if previous product is no longer available. Unhappy with this business practice, why spend all the money on something with a warranty if really the warranty doesn't exist.

The owner did contact me and resolved the problem. He told me that the fiber was made from rice and assured me that it was not harmful.

He did replace the product at no charge and followed up with a phone call and asked if it was working properly. After talking with him, I do believe that he is very concerned with his customer service and making sure that his customers receive the best service possible, and that he will take the necessary steps to to make sure that his customers are satisfied.

Thank you vapor depot for going the extra mile to satisfy your customers.

Product made myself & my wife very nauseous from the fiber in their atomizer burning. There was melted fiber on the atomizer.

When I tried to get something done about it, ie replacement etc, and after showing them the burnt fiber, I was told I don't know what to tell you, and was ignored for another customer. I was also told that they set up the atomizers that I received wrong. I'm taking the burnt fiber to an attorney.

They need to be more responsible for their product. The owner needs to get more involved then just answering posts trying to defend his product.

The Vapor Depot is a small, mall-based company in Ponderay, ID. They sell Electronic Cigarettes and e-liquid. Well, they rip people off. He says "The e-juice we sell lasts for 2 cartons worth", but 15ml hardly lasts that long. Maybe one carton at best.

On top of that, the e-cigs he sells are way too overpriced. DSE-801's for $100, 510's for even more, and now he sells a re-branded Riva for $169! Outrageous. Oh, and his liquid is Dekang liquid which comes from China. He says it's from the US, but no, it's Dekang. 15ml for $20! Dekang liquid is worth like $10 for 30ml! You get half the liquid for 2x as much.

Anyway, he's obviously out for himself and relying on his customers' ignorance in order to make massive profit. Ryan should be put out of business.