The Vape Co
The Vape Co Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.4 star rating based on 1 customer review; consumers are mostly dissatisfied and the rating distribution is 100% unfavorable. Reviews cite medium price level and problems with customer service and product variety.
Positive Feedback
Price is described as medium which may suit some buyers and product selection exists despite complaints.
Negative Feedback / Risk Areas
- Repeated shipping delays and backorders are reported.
- Warranty and support failures with no phone or address lead to unresolved customer complaints.
- Slow or missing responses hinder refunds and issue resolution.
Key Takeaways for Future Customers
- Check The Vape Co reviews and warranty terms before buying.
- Expect possible customer service gaps and shipping risks; consider alternatives.
- Confirm return, refund, and contact options prior to purchase.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.4 star rating based on 1 customer review; consumers are mostly dissatisfied and the rating distribution is 100% unfavorable. Reviews cite medium price level and problems with customer service and product variety.
Positive Feedback
Price is described as medium which may suit some buyers and product selection exists despite complaints.
Negative Feedback / Risk Areas
- Repeated shipping delays and backorders are reported.
- Warranty and support failures with no phone or address lead to unresolved customer complaints.
- Slow or missing responses hinder refunds and issue resolution.
Key Takeaways for Future Customers
- Check The Vape Co reviews and warranty terms before buying.
- Expect possible customer service gaps and shipping risks; consider alternatives.
- Confirm return, refund, and contact options prior to purchase.
Media from reviews
Turn one complaint into a collective action
Mexico, Missouri
Review in Shopping category from Mexico, Missouri
- - Order placed two weeks ago and not received.
- - Checkout showed items in stock; they were backordered and delayed.
I ordered from this company two weeks ago and still have not received my purchase. When I checked out all items were shown in stock and available..
I was sent an email almost a week later telling me some of my order was back ordered. Rather than shipping what was in stock immediately and apologizing/ crediting me for their screw up I was asked if I wanted the in stock item shipped that week later. Duh, are you kidding me. .
You should have sent it immideatley! Another week has passed and the supposed in stock item is still not here. Supposed first class USPS.. yeah almost.
Long story longer my business will be going elsewhere in the future. These folks need to learn how business is done because clearly they don't get it.
Resolved: The Vape Co - Vaporizer Review from Joliet, Illinois
- - The product has a 90-day warranty.
- - After 40 days it won’t charge and contacting the company failed.
I finally received an email back from them and they are sending me a brand new one which I'm very happy about. I still don't understand y they took so long or were possibly gonna not do anything for me. At the end of the day they are doing the right thing and if I'm being honest I loved there product it's probably the best on the market I still question the reliability of it so this next one will tell if it was just a fluke.
I bought there product that offers a 90 day manufacturers warranty. After 40 days the vaporizer wont take a charge.
Have tried to contact several times with no response.
They have no phone number or address and had to buy a new vape even though the one i just bought was under warranty. There screwing me out of my warranty do not buy from this company or there products.
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