The University of Southern Mississippi Reviews
The University of Southern Mississippi Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The University of Southern Mississippi has a 1.0 star rating from 1 customer review, with consumers mostly dissatisfied and a recent recommendation saying "Don't bother". Complaints focus on customer service, refunds and exchange policies and high price level.
Positive Feedback
No favorable aspects were reported in the available review; no successful resolution of admissions or IT issues was noted.
Negative Feedback / Risk Areas
- Repeated failures in customer service and admissions communication referenced in University of Southern Mississippi reviews.
- Problems with campus email setup and technical support creating student account access issues.
- Concerns about exchange, refund and cancellation policy and high price level reported as customer complaints.
Key Takeaways for Future Customers
- Expect potential delays contacting admissions, IT, and scholarship offices when researching the university.
- Document all communications and verify scholarship details before relying on them.
- Consider checking multiple reviews and asking about refund and enrollment policies before committing.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The University of Southern Mississippi has a 1.0 star rating from 1 customer review, with consumers mostly dissatisfied and a recent recommendation saying "Don't bother". Complaints focus on customer service, refunds and exchange policies and high price level.
Positive Feedback
No favorable aspects were reported in the available review; no successful resolution of admissions or IT issues was noted.
Negative Feedback / Risk Areas
- Repeated failures in customer service and admissions communication referenced in University of Southern Mississippi reviews.
- Problems with campus email setup and technical support creating student account access issues.
- Concerns about exchange, refund and cancellation policy and high price level reported as customer complaints.
Key Takeaways for Future Customers
- Expect potential delays contacting admissions, IT, and scholarship offices when researching the university.
- Document all communications and verify scholarship details before relying on them.
- Consider checking multiple reviews and asking about refund and enrollment policies before committing.
Media from reviews
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Verified Reviewer
Poor Student Services
- - Merit scholarship offered; orientation and details unavailable.
- - Email setup failed; no timely responses from offices.
I received a letter of acceptance to University of Southern Mississippi with a Merit scholarship (according to transcript), but when I tried to get more info on the phone and via email from their contact information on the website "AND" from the letter(S) I received, I couldn't get any of the info I needed regarding orientation schedule, scholarship information, establishing a USM email account for communication, etc. I spoke with Several people there even in their IT dept.about not being able to establish the campus email account even after creating the account, could not log into it as it kept saying couldn't verify authentication, even tough I changed password 4 times.
I spoke with 5 different people in the registrars' office, IT department, Admissions Dept, scholarship dept and none of them sounded like they were competent enough to do anything. I wonder, how in the world does anyone get a quality education there considering the way, and the incompetence I encountered, ridiculous to say the least. Not only that, but I sent emails to several different people there, one was supposed to be my recruiter, and never did get an email reply back to my email address, also wrote an email to admissions, and scholarship depts about my scholarship acceptance and preregistration, and no response. I am a senior and I just retired (66) from my job last November 2023, and was wanting to go back to school to get my BSW in Social Work, (maybe continue working till I'm about 80), but now I think I am going to inquire about another college now.
Boy it is a shame that our future leaders are being educated by incompetent people like that I have encountered over the past several days.I couldn't believe the lousy, poor, incompetent service and lack of knowledge with those I spoke with had. If Our future leaders come from that school, well, the only thing I can say is, Lord help us...
- Poor student services
Preferred solution: Apology
User's recommendation: Don't bother
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