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Never received my Trademark after paying for two years!

I needed to re-instate my existing Trademark. After Kyle the manager and his 5 different employees worked on this for 2 years, filed twice, USPTO has denied an already established trademark. Obviously, after two re-filings and two rejections, The Trademark Company and its employees don't know what they are doing. But they sure do know how to run that credit card machine and ask for more money!

User's recommendation: Do not use this company! Its a waste of time with no outcome, only money spent!!

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ID
#4291261 Review #4291261 is a subjective opinion of poster.
Pros
  • All cons
Cons
  • Nor any product to show for my money
  • No good customer service
Loss
$1523
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

TTC keeps charging and nothing is getting approved. This is a scam.

Trying to trademark a name and was rejected. TTC promised they would assist and get it approved. My credit card was charged $249 in Sept 2021. It got rejected again. I asked if I should add x to the website, they said that might work. I did it. Another $249 was charged to my credit card. For what? I did not authorize a second charge. They did not fulfill their promise for the first $249 charge. Scam. I see so many complaints now about them, wish I had checked that first.

User's recommendation: Stay away.

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1 comment
#2241538

Thanks

ID
#3411447 Review #3411447 is a subjective opinion of poster.
Location
Ashburn, Virginia
Pros
  • There are no pros
Cons
  • Do not deliver as promised
Loss
$249
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

Trademark Company refuses to respond to General Attorney

The Trademark Company - Trademark Company refuses to respond to General Attorney
Original review updated by user Dec 09, 2020
I had to contact the state General Attorney to get the service from Trademark Company which I paid for in 2018 but never received. Unfortunately, even that didn't work (see letter below). Dear Consumer: RE: The Trademark Company We have written to The Trademark Company and have failed to receive a response. Michigan law authorizes the Attorney General to provide legal opinions to state officials, members of the legislature, state departments and commissions, and, under certain circumstances, county prosecuting attorneys. The Attorney Generals Consumer Protection Division also acts as a mediator in consumer-related issues, however, if our mediation is not successful, we are unable to file suit on behalf of an individual. If your complaint has not been resolved, we can only suggest you consider private litigation. We are sorry that this office is unable to be of further assistance regarding this matter, however, the information you submitted will be retained in our files for future reference.
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ID
#2329137 Review #2329137 is a subjective opinion of poster.
Cons
  • Failure to do what needs to be done
  • No customer service
  • No communication
Loss
$344
Preferred solution
Full refund

Ripped me off for $800