The Trademark company Reviews

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Trademark Company refuses to respond to General Attorney

The Trademark company - Trademark Company refuses to respond to General Attorney
Original review updated by user Dec 09, 2020
I had to contact the state General Attorney to get the service from Trademark Company which I paid for in 2018 but never received. Unfortunately, even that didn't work (see letter below). Dear Consumer: RE: The Trademark Company We have written to The Trademark Company and have failed to receive a response. Michigan law authorizes the Attorney General to provide legal opinions to state officials, members of the legislature, state departments and commissions, and, under certain circumstances, county prosecuting attorneys. The Attorney Generals Consumer Protection Division also acts as a mediator in consumer-related issues, however, if our mediation is not successful, we are unable to file suit on behalf of an individual. If your complaint has not been resolved, we can only suggest you consider private litigation. We are sorry that this office is unable to be of further assistance regarding this matter, however, the information you submitted will be retained in our files for future reference.
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ID
#2329137 Review #2329137 is a subjective opinion of poster.
Cons
  • No communication
  • Blames everything else
  • Failure to do what needs to be done
Loss
$344
Preferred solution
Full refund

Ripped me off for $800

Lydia, the paralegal persuaded me to file a petition to revive an abandon mark. They charged my credit card and They never file the petition. Matt and Nicole never return my emails or phone calls. They scammed me out of $800 I will report them to the bar association as well as the better business bureau. I will be in NC soon and I will be paying them a visit in persom7
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ID
#1932341 Review #1932341 is a subjective opinion of poster.
Location
Los Angeles, California

Do NOT use them!

Matt, the owner and attorney, will not respond to emails, messages left with his staff or on his phone. I have been trying to get a trademark issue resolved for 3 months and he has done nothing and does not respond. His office sounds great and says they will get it resolved, but they do nothing. NOTHING. They are polite and friendly and then do NOTHING. Do NOT rely on them for anything!
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ID
#1619971 Review #1619971 is a subjective opinion of poster.
Cons
  • Blames everything else
  • No customer service
  • Completely unprofessional

Nightmare Experience

The Trademark Company contacted me to say my trademark was being infringed upon. They then recommended they send out two cease and desist letters on my behalf to a much bigger company that was indeed infringing my trademark. What they didn’t tell me is that sending their letters would open me up for being sued by the larger company allowing them to steal my trademark or fight them in Federal Court for a small fortune. I basically lost my unique trademark because of those cease and desist letters and I blame the Trademark Company for not explaining the potential pitfall of sending their letters. When I asked for my money back from The Trademark Company, they shut off communication. This has been a nightmare.
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ID
#772152 Review #772152 is a subjective opinion of poster.
Location
Inglewood, California
New Reviewer

The Trademark Company

Attorney Matt Swyers owner. I applied for a Trademark and was given wrong information. They took my money and left me with nothing . In my opinion The Trademark company is a rip off ! Matt Swyers can not be trusted. A trademark is a really important thing and to think that this attorney would do this .I just want a refund so I can go to another attorney who will get the work done. This Matt Swyers tried to up sell me he knew from the start what he was going to do and not do . I think he should stop telling stories . That is my opinion and I have the right to state it.
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ID
#406345 Review #406345 is a subjective opinion of poster.
Loss
$500

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