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The Tot

The Tot Reviews

thetot.com
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What is your customer experience with The Tot?

The Tot Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews

The Tot reviews show mostly negative sentiment: multiple reports of missing orders, duplicate charges, and no refunds, with consumers describing high price levels and poor recourse.

Positive Feedback

Some customers like the creative kids pjs and a few recent recommendations say "Check them out."

Negative Feedback / Risk Areas

  • Reports of orders never sent and unresolved refunds, reflected in The Tot customer complaints.
  • Duplicate transactions and billing concerns charged to cards.
  • Poor customer service and lack of phone contact make issues hard to resolve.
  • High prices and problems with discounts and special offers.

Key Takeaways for Future Customers

  • Verify charges promptly and monitor bank statements.
  • Prefer sellers with phone support before ordering high-price items.
  • Expect possible shipping delays and limited refund options.
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A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Anonymous
map-marker Palo Alto, California

Missing money

Business closed never received item or refund. Contacted BBB in Texas but I guess there is no recourse.

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Anonymous
map-marker Robertsdale, Alabama

Card purchases

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AI Highlights
  • - Two $99 charges appeared within 30 minutes.
  • - I don't know this company and want their contact number.

Checked my bank account and this company took two transactions of $99.00 each that's $200.00 dollars only 30 minutes apart , don't know the company never bought anything from them would love there number I work to hard for my money and 200 is a lot of money .

User's recommendation: Check them out

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Anonymous
map-marker Palo Alto, California

Item never sent

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AI Highlights
  • - Never received any communication or item after ordering on June 30, 2023.
  • - As of July 25, 2023 I am still waiting to know when the order will be sent.

Never received any communication or item. Right now July25 2023 trying to find out when order will be sent. Order made on June30 2023.

I think there kids pjs are creative and fun but need to revise their customer service.

And do not charge until item sent.

User's recommendation: No phone number. Try to get item elsewhere

View full review

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