Resolved
Guenther B

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Verified Reviewer

Resolved: I have read the three comments here in this section and I have also tried to cancel my subscription

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Updated by user Nov 03, 2023

Company fixed the issue and I have been provided with apology.

Original review Oct 26, 2023
I was anticipating a lot of problems when trying to cancel my subscription of my digital international subscription of The Times. Yesterday I sent my cancellation via E-Mail to the customer service and I have got an answer that my cancellation has been accepted. I am very surprised and pleased.
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Preferred solution: cancellation of my subscription

Jim L Onk

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Verified Reviewer
| map-marker Washington, District Of Columbia

Times of London subsciption SCAM

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I am astounded that I cannot simply cancel my subscription to your newspaper on the website. I signed up for your promotional offer a few months ago.

I have barely used it and now I want to cancel. I've spent my morning attempting to do that. The only option is to call a London number and sit on hold listening to torture music.

I just now received a call back and apparently have succeeded in canceling my subscription.

A supposedly venerable institution such as yours really should not be in the business of making hostages of their subscribers. Whoever came up with this subscription SCAM should be flogged like the pirate he or she is.

Jim Loftus

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John M Pov

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Verified Reviewer

Trying to cancel international subscription is more complex than brain surgery.

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I emailed Times "care" people to cancel my international subscription. No reply. I told my bank to refuse future credit payments. And what has Google got to do with things? My original subscription was with the Times directly, not with a third party entity.
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User's recommendation: Go with The Guardian.

Sandy S Emb

Please cancel all subscriptions under my name asap. Thank you and happy holidays!

Please cancel all subscriptions in my name (Sandy Stephens or sandyrstephens@***.com or sandyraystephens@***.com). I do not know what this charge of $39.95 is for. I would like to know if there’s any way to get a refund. As I do not need your services. Thank you and happy holidays
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