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The Ticket Merchant

The Ticket Merchant

www.theticketmerchant.com.au
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1.0 out of 5
2 rated reviews
1.0
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2 rated reviews | Is this your business?
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The Ticket Merchant Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • The Ticket Merchant has 1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution

  • Recent recommendations regarding this business are as follows: "check all reviews and opt for sellers instead of resellers".

  • Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.

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Lucie Xvd
map-marker Leyland, Lancashire

Not recieved Pink concert tickets

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1.0

Concert is on Sunday, we are booked in a hotel hotel Saturday night in London and we still dont have the Pink Concert Tickets.

No one responding from TTM.

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Bianca N Xmm

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 Verified Reviewer

Ticket got cancelled without my knowledge and no refund

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1.0

My tickets got cancelled and i wasn't informed about it. i only found out about it the day before the event as i wasn't informed about anything and i wanted to check myself what was going on.

I gave all my personal details and expect an email or call from the company but was not informed. I was also not given a refund for the tickets, that the company had cancelled. This is unacceptable customer service. I've sent an email to the customer service email but I need to write more as I've never experienced this kind of customer service before.

I read the reviews about the company expecting it to be reliable and safe, however after this i can't help but note that the company has issues that need to be resolved. How can the company cancel my order without informing me or refunding me.

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Loss:
$163
Cons:
  • No refund policy

Preferred solution: Full refund

User's recommendation: check all reviews and opt for sellers instead of resellers

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