The Ticket Factory
The Ticket Factory Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
Recent sentiment is negative with recommendations to use other outlets and reports that the price level is high and customer service is poor.
Positive Feedback
Some transparency about pricing is available and the brand is recognizable in ticketing; users aware of The Ticket Factory reviews when researching event tickets.
Negative Feedback / Risk Areas
- Unreliable customer service with unreachable phone lines and no confirmation emails.
- High price level noted in multiple customer complaints and concerns about refunds for missing tickets.
Key Takeaways for Future Customers
- Expect to document transactions carefully and monitor bank statements for billing issues.
- Consider alternative outlets if prompt support or clear confirmation is needed for event tickets.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
Recent sentiment is negative with recommendations to use other outlets and reports that the price level is high and customer service is poor.
Positive Feedback
Some transparency about pricing is available and the brand is recognizable in ticketing; users aware of The Ticket Factory reviews when researching event tickets.
Negative Feedback / Risk Areas
- Unreliable customer service with unreachable phone lines and no confirmation emails.
- High price level noted in multiple customer complaints and concerns about refunds for missing tickets.
Key Takeaways for Future Customers
- Expect to document transactions carefully and monitor bank statements for billing issues.
- Consider alternative outlets if prompt support or clear confirmation is needed for event tickets.
Coton, England
I purchased tickets 18th July 2024 to see Geoff waynes war of the worlds haven't received the tickets or a conformation email ? Only proof I have is my credit card statement .
- - Phone numbers do not connect and messages do not work.
- - Customer service is very poor.
- - I will not use this service again.
- - I hope they respond.
Tried to ring them non of the numbers get you through / message them but doesn't work. Very poor customer services.
Won't use again really disappointed. Hoping they get back to me on the back of this review.
User's recommendation: Use other outlets
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