The Texas Department of Motor Vehicles
The Texas Department of Motor Vehicles Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The Texas Department of Motor Vehicles reviews show a 4.0 star rating from 2 customer reviews; consumers are mostly satisfied and reviewers value customer service and website, with a medium price level.
Key Takeaways for Future Customers
- Expect issues reaching staff by phone; use appointments and online resources for driver license and ID tasks.
- Bring clear proof of identity and verify acceptable documents before visiting; allow time for processing and renewals.
Negative Feedback / Risk Areas
- Frequent customer complaints about unanswered phones and difficulty talking to staff.
- Delays in receiving licenses and renewals after appointments reported.
- Uncertainty about acceptable proof of identity during transfers and renewals.
Positive Feedback
Customers praise the website and customer service when reachable, and find the price level moderate.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
The Texas Department of Motor Vehicles reviews show a 4.0 star rating from 2 customer reviews; consumers are mostly satisfied and reviewers value customer service and website, with a medium price level.
Key Takeaways for Future Customers
- Expect issues reaching staff by phone; use appointments and online resources for driver license and ID tasks.
- Bring clear proof of identity and verify acceptable documents before visiting; allow time for processing and renewals.
Negative Feedback / Risk Areas
- Frequent customer complaints about unanswered phones and difficulty talking to staff.
- Delays in receiving licenses and renewals after appointments reported.
- Uncertainty about acceptable proof of identity during transfers and renewals.
Positive Feedback
Customers praise the website and customer service when reachable, and find the price level moderate.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Killeen, Texas
I have moved from FL to Texas. In...
I have moved from FL to Texas. In the process, I have lost my FL ID.
Can I still transfer to a TX DL if I have the DL# and it is valid?
Also, for verification of proof of identity, I am in the process of renewing my passport. Do I have to wait for the new booklet, or are the receipts that it is in process good enough?
Preferred solution: answer to question
Dallas, Texas
Driver license information
- Phone lines didn't answer about my driver license.
- My license has been expired for almost 8 months and I have a DMV DL appointment on April 23.
They didn't answer the phone. I can never talk to anybody about my driver license.
I need to know what I have to do for me to renew my license. It's been expired for almost 8m now and I have a dmv DL appointment on the 23rd of April
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHaven't received anything about my license
- Took virtual driving certification and had a photo appointment; no license update.
- Renewal of ID paid before birthday; awaiting processing.
I took my virtual driving certification to the DMV. I had an appointment to take my picture, which I did, but I haven't heard anything about my driving license at all.
I also applied for a renewal of my identification because it was going to expire on my birthday.
I paid for it and haven't heard anything about that either. Can you please assist me with any information I need to get that taken care of?
Preferred solution: I want my identification card and my driving license mailed out to my address on file
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