The Surf Station Customer Care Review

The customer service sucks. I am a 50 year old surfer who walked in looking to purchase a paddle board and young man sat at his computer never offering help. I have been in the store on another occasion and got the same treatment. Now I just shop on line screw support your local business.
View full review
ID
#830852 Review #830852 is a subjective opinion of poster.
Location
Saint Augustine, Florida
Service
The Surf Station Customer Care
Reason of review
Poor customer service

The surf station used fraugelent online shipping practice

i bought a surf board from the surf station was charged a penny for us shipping and one week later recived a call that they didn't charge me shipping when i told them that they did the manager shelly told me they would not honor the agreement and refunded my money. Is this a growing buisness practice to make more money on invoiced and payed buiness transactions. I have owned and ran a small buisness for the last 12 years and if i did somthing like this i would not have one anymore!!! mabey i should go into internet sales there are no laws to make a biusness do the right thing. In there defense they have a manager named mike who looked at the whole thing and told me he would hope they take care of there own mistake willingly but shelly the head manager disagreed!!!
View full review
ID
#329737 Review #329737 is a subjective opinion of poster.
Location
Reading, Pennsylvania
Loss
$150

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article