Anonymous
map-marker Saint Augustine, Florida

The Surf Station Customer Care Review

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
The customer service sucks. I am a 50 year old surfer who walked in looking to purchase a paddle board and young man sat at his computer never offering help. I have been in the store on another occasion and got the same treatment. Now I just shop on line screw support your local business.
View full review
Reason of review:
Poor customer service
Anonymous
map-marker Reading, Pennsylvania

The surf station used fraugelent online shipping practice

i bought a surf board from the surf station was charged a penny for us shipping and one week later recived a call that they didn't charge me shipping when i told them that they did the manager shelly told me they would not honor the agreement and refunded my money. Is this a growing buisness practice to make more money on invoiced and payed buiness transactions. I have owned and ran a small buisness for the last 12 years and if i did somthing like this i would not have one anymore!!! mabey i should go into internet sales there are no laws to make a biusness do the right thing. In there defense they have a manager named mike who looked at the whole thing and told me he would hope they take care of there own mistake willingly but shelly the head manager disagreed!!!
View full review
Loss:
$150

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article