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The Student Support Centre

The Student Support Centre

www.student-support.co.uk
What is your customer experience with The Student Support Centre?

The Student Support Centre Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

The Student Support Centre has a 1.0 star rating from 1 review and consumers are mostly dissatisfied; reviews mention high price level and poor customer service.

Positive Feedback

Some provision of maths and English tuition is available, and the program is promoted through school leaflets.

Negative Feedback / Risk Areas

  • Missold scheme and inability to cancel leading to ongoing billing and refunds disputes.
  • Claims of company restructuring and related companies with financial issues raise The Student Support Centre customer complaints about trust and transparency.
  • Poor customer service and limited curriculum alignment reported by users researching The Student Support Centre reviews.

Key Takeaways for Future Customers

  • Check contract terms before signing and confirm cancellation and subscription policies.
  • Expect limited recourse on refunds and contact customer service about membership and finance arrangements first.
  • Search independent The Student Support Centre reviews and complaints before enrolling.
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Media from reviews

The Student Support Centre - Unable to cancel home education program
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Julia M Szz

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Unable to cancel home education program

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AI Highlights
  • - Company ceased trading and now uses a new name.
  • - Hundreds of tutors were sacked without pay.
  • - Mis-sold as a subscription; cancellation not possible.

Signed up with Exemplar Education after child bought home leaflet from school. Later found out they had ceased trading, and now using this new name.

They had sacked 100's of tutors without pay, have a large web of various companies, and director has links with the finance company.

Something very dodgey going on there! £millions in debt in some of their related companies, but soaring profits in others.

Missold the scheme....turns out it is NOT a subscription service (as they state) and you cannot cancel your agreement and so are stuck with paying over £80/month over 5 years....even though it appears that it does NOT in fact follow UK curriculum, and is no longer affordable.

Bad reviews on trustpilot are blurred out, moneysavingexpert also has bad reviews, and there is even a facebook group for people who have been scammed by this company!

They will NOT allow you to simply cease using their website, and refund the money they have paid themselves from the finance company which they also direct.

Loss:
$1056
Pros:
  • Some form of maths and english tuition
Cons:
  • Unfair contract terms
  • Not as described
  • Not allowed to cancel

Preferred solution: Keep the money i've already paid, terminate the finance agreement, block my account from accessing your education platform, and I will not take legal action, with my current level of research against your company.

User's recommendation: Do not sign up for this program

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