Rick M Rtn

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Dishonest Policy

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Two weeks ago I tried to cancel, but was offered a much lower rate which I agreed to by telephone. Now they are stopping carrier delivery, cutting issues to 3 per week via snail mail and keep pushing the "E" addition which I said I don't use except Sat., which they discontinued delivery of last year.

I called and said I had been misled and on April 22nd, 2024 when the new policy starts, to cancel the subscription and refund the unused portion which would have extended to Jan. 31st, 2025.

They said no refund is the policy and no supervisor has the power to overrule this. Every-time I tried to explain the unfairness, the rep kept going back to a canned dialogue of how great the "E" edition is.

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Loss:
$337
Pros:
  • Was good prior to mcclatchey purchase and format changes
Cons:
  • Shill for the democrat party

Preferred solution: Price reduction

User's recommendation: Don't subscribe to any McClatchey newspaper

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