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The State Newspaper

The State Newspaper

www.thestate.com
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The State Newspaper Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

The State Newspaper has a 2.0 star rating from 1 review; consumers are mostly dissatisfied and The State Newspaper reviews cite delivery, policy, and format changes.

Positive Feedback

Was good prior to McClatchey purchase and format changes.

Negative Feedback / Risk Areas

  • Recurring customer complaints about refused refunds and a rigid cancellation policy.
  • Reports of stopped carrier delivery, reduced print frequency, and aggressive push of the E edition.
  • High price level and poor customer service response to subscription and billing issues.
  • Perceived political bias affecting content trust.

Key Takeaways for Future Customers

  • Check recent The State Newspaper reviews before subscribing and verify delivery options.
  • Confirm refund and cancellation terms for subscriptions in writing.
  • Expect limited recourse from customer service on pricing and delivery changes.
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Dishonest Policy

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AI Highlights
  • - I tried to cancel after a lower-rate offer by phone.
  • - Delivery stopped and issues reduced to 3 per week, with refund denied and E edition pushed.
Updated by user Feb 28, 2024

I've posted with the BBB.

Original review Feb 21, 2024
Two weeks ago I tried to cancel, but was offered a much lower rate which I agreed to by telephone. Now they are stopping carrier delivery, cutting issues to 3 per week via snail mail and keep pushing the "E" addition which I said I don't use except Sat., which they discontinued delivery of last year.

I called and said I had been misled and on April 22nd, 2024 when the new policy starts, to cancel the subscription and refund the unused portion which would have extended to Jan. 31st, 2025.

They said no refund is the policy and no supervisor has the power to overrule this. Every-time I tried to explain the unfairness, the rep kept going back to a canned dialogue of how great the "E" edition is.
Loss:
$337
Pros:
  • Was good prior to mcclatchey purchase and format changes
Cons:
  • Shill for the democrat party

Preferred solution: Price reduction

User's recommendation: Don't subscribe to any McClatchey newspaper

View full review

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