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The Space Store

The Space Store

thespacestore.com
What is your customer experience with The Space Store?

The Space Store Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

The Space Store has a 2.0 star rating from 3 customer reviews and overall sentiment is mostly dissatisfied. Reviewers note nice embroidery but recurring issues with wrong sizes, slow turnaround time, and website/contact problems; price level reported as medium.

Key Takeaways for Future Customers

  • Read The Space Store reviews before buying and verify size choices.
  • Expect slower response and delivery; plan for potential delays.
  • Confirm return and refunds process since contact methods may not work.

Negative Feedback / Risk Areas

  • Poor customer service and lack of communication reported.
  • Delayed shipping and unanswered emails about orders.
  • Wrong sizes received and no clear way to return items, fueling customer complaints.

Positive Feedback

Customers praise the embroidery quality on products.

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Media from reviews

The Space Store - Well the shirt came but I ordered a xxl , I received a small shirt ! …
The Space Store - Well the shirt came but I ordered a xxl , I received a small... - Image 2
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Show reviews that mention
moon lack service model store rocket customer communication artemis moon moon rocket
Filter review
David H Hjm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Pleasant Hill, California

My Artemis moon rocket model

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No good lack of communication. Not a very good store to buy from.

Not very good customer service. Took two weeks to get back to me.

Loss:
$90

Preferred solution: Full refund

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Penni Vqw

Delivery

Item has not been sent out yet and no responses to emails order number is 73278 LauraBaker since February 5th would like a response to what is happening Thks

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John V Bia

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Well the shirt came but I ordered a xxl , I received a small shirt ! …

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
The Space Store - Well the shirt came but I ordered a xxl , I received a small shirt ! …
The Space Store - Well the shirt came but I ordered a xxl , I received a small... - Image 2
Contains 1 confidential file for company representatives

I don't know what happened, just the wrong size shirt? The enclosed receipt says XXL, but the shirt is small. The embroidery looks great, too bad I can't wear it.

Loss:
$34
Pros:
  • Nice embroidery
Cons:
  • Wrong size

Preferred solution: Replace shirt with correct size …. XXL , I received a small shirt

User's recommendation: That’ll depend on my getting the correct size . I’m sure it’s a mistake and I hope you’ll send the correct xxl and info on how to return this shirt .

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Cathryn Hwj

Attempting to return an item.

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AI Highlights
  • Unable to reach the company.
  • The Earth pins are very dark and hard to identify as a planet.
  • There is no way to return them; contact methods fail.

There is no way to reach this company. I have purchased Earth pins.

They are so dark you can hardly tell that it is a planet.

I would like to return them, but I have tried every way possible to contact them and haven't been able to. It's hard to say I've been scammed, because I did receive merchandise. However, they weren't satisfactory. There is no way to return them.

I can't use them.

They give emails that don't work and a phone number that has been disconnected. That is how I've been scammed.

User's recommendation: So not purchase from this company. I did receive items, but there is no way to return them.

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Anonymous
map-marker New York, New York

I’m still waiting on my order to arrive, email came today saying it’ll be delivered Wednesday.

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Checking on order # 68015 this order has been placed and paid for Nov18, 2024 . Id appreciate an update as its a birthday gift.

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