The Spa 360 - Background Check Review from Boynton Beach, Florida

I presented myself for a prepaid massage for myself and a manicure for my friend. This is the 2nd time we came to Spa 360 massage and Facial salon on Lawrence Ave and boynton beach Blvd. the first time I came I filled out a 4 page questionnaire prior to my massage ( this occurred within the past three weeks). Even thought I indicated recent shoulder surgery nothing was discussed with the masseuse who gave me the treatment. Upon arrival today I was confronted with another document with similar questions. 1. I refused to complete this form since the last collection of info was never discussed or used. I was told the Spa had changed the form and I needed to be updated in the computer. I refused and asked for my money back. I was tx there was a $25 fee for same day cancellations. Not posted anywhere that I saw. 2. The other woman I was treating was going to cancel her manicure but I was told there would be another $25 even though I made the reservation and paid for both procedures 3. There is no invasive procedure happening here. I think the form is an invasion of privacy and offensive since it is not used. One of the operators who give massages came out to greet her next appointment and didn't even know about the form change. Overall this was a horrible and inappropriate experience
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1 comment

Don't go there for any nail services.. They're no good ..

Very snooty place..

Will never go back .. Too bad cuz I like there massages

#641746 Review #641746 is a subjective opinion of poster.
Boynton Beach, Florida
Reason of review
Order processing issue

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