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The Smoo Co

The Smoo Co Reviews

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The Smoo Co Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

The Smoo Co has a 1.8 star rating from 1 review; overall sentiment is negative and consumers are mostly dissatisfied.

Key Takeaways for Future Customers

  • Pretty packaging but reviewers report a high price level.
  • Reviewers value product diversity and the website; see The Smoo Co reviews before buying.
  • No refunds or easy exchanges reported by customers.

Negative Feedback / Risk Areas

  • Customer complaints about bad taste and a product that made one reviewer sick.
  • Poor customer service and a harsh reply to a review; refund and cancellation issues.

Positive Feedback

Packaging is described as attractive and reviewers note variety in products and a usable website.

View full overview ›

Media from reviews

The Smoo Co - No Refunds, Now I’m Stuck With a Product that made me sick
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Lonita N Rli

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Verified Buyer

No Refunds, Now I’m Stuck With a Product that made me sick

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - The product tastes nasty, not tasteless as advertised.
  • - It made me sick and refunds are not offered.
  • - I left a review and got an unsatisfactory reply.
The Smoo Co - No Refunds, Now I’m Stuck With a Product that made me sick
Contains 1 confidential file for company representatives

Their Build(her) - Collagen with Hyaluronic Acid, Biotin & Vitamin C powder has a nasty taste its not tasteless as advertised. It made me sick to my stomach.

They dont do refunds, this is unfair, now Im out of the funds I paid to purchase this and have it shipped and Im stuck with a product I cannot use and that made me sick. I left a review on their site and got some *** reply

Loss:
$81
Pros:
  • Pretty packaging
Cons:
  • Bad reply message when i left a review
  • Made me sick
  • Not tasteless

Preferred solution: Full refund

User's recommendation: No refunds, don’t let the ratings fool you

View full review

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