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The Smiling Moose

The Smiling Moose Reviews

www.smiling-moose.com
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The Smiling Moose Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews

Overall sentiment in The Smiling Moose reviews is negative with consumers citing a high price level, poor customer service, safety worries, and problems with discounts and special offers.

Positive Feedback

Some patrons visit for eats and drinks and note occasional friendly staff, though experiences vary.

Negative Feedback / Risk Areas

  • Repeated customer complaints about staff turnover and inconsistent service.
  • Theft and unsecured belongings including unauthorized credit card charges affecting billing trust.
  • Perceived safety issues when alone and dissatisfaction with discounts and special offers.

Key Takeaways for Future Customers

  • Consider going with others rather than alone and monitor personal items closely.
  • Be cautious with cards; contact authorities immediately if theft occurs and cancel cards if needed.
  • Expect higher prices and verify any advertised discounts before relying on them.
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Anonymous

A word of the wise

AI Highlights
  • - Southside isn't a place to hang out; go with two others and watch out for each other.
  • - LCB has checks; harm to children can become wards.

First and foremost, Southside is not a place to either hangout or go stag. If you really feal the urge to go, go with atleast two other persons.

All have to lookout for each other.

I practice law and the LCB has checks and balances for both these kinds of people and for those owners of these types of establishments. If the state family services found out about him putting his children in harmsway of this this sick *** the children automatically becomes ward of the state of Pennsylvania.

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Anonymous
map-marker Pittsburgh, Pennsylvania

Bad Place

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AI Highlights
  • - I visit for eats and drinks; staff come and go.
  • - Some staff are friendly, others not.
  • - An employee drinks too much, passes out, and steals tips.

I stop from time 2 time for eats and drinks. The people who work there come and go.

Some are friendly others not. At this establishment, one particular so called employee as he claims 2 be is known by other establishments as clean up person who drinks 2 much and passes out in the street. Well when I went to the men's room after eating, apparently this bumb decided to help himself to the tip money I left for the bartender. He then leaves 2 go 2 a bar next door for his dip at my expense.

One patron there tells me what 2 expect from an excon. Stay away from the Smiling Moose at all cost

Reason of review:
Poor customer service
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1 comment
Guest

Yes, I know who you are talking about. Tattoos and earrings.

He's on our watch list at the giant eagle. One police officer told me that guy did time as a convicted pedafile. And yes he steals and sells prescription drugs of other people, not his own.

Let me tell you that the owner brings his wife and children to this place. So much for watching out for the welfare of his kids.

Anonymous

Ripped Off by Bartender

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AI Highlights
  • - Card not returned after paying at Smiling Moose, Southside; several hundred dollars unauthorized charges.
  • - Has not returned; if this occurs, call 911.

On a Monday night last year I patronized the Smiling Moose located on the Southside in Pittsburgh PA. Upon having several drinks there and cashing out I used my credit card as a method of payment.

Of course I didnt get the card back so I returned the next day in an attempt to get it back. The bartender was contacted by text and she stated nothing was left period. Well, I immediately contacted the card company to cancel it and there was several hundred Dollars of unauthorized charges made. Besides the card some of my effects were also missing.

From that point, I have never stepped foot in that establishment again. The one thing I can say is if anyone decides to go there and this occurs, immediatley contact 911.

Reason of review:
Problems with payment
View full review

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