New Reviewer

EXCELLENT SERVICE AND CREW!

I called them last minute about getting tires on a Saturday. They got me in there and completed the work in great time. The staff was awesome! From now on this is the only place I will bring my bike. Very knowledgeable staff for sure and very friendly! Like
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ID
#1675899 Review #1675899 is a subjective opinion of poster.
Pros
  • Knowledgeable staff
Reason of review
Good customer service

Top Notch The Shop

The Shop of Salem - Top Notch The Shop
Just checking out their site and seen some *** I have been taking my bike their for service, accessories and performance mods for a few years. I could not be happier with those guys. This is a family owned business and they take care of my bike as if it was their own. My experiences with them has costed a few thousand and saved me a ton of money. Just got almost e grand in labor and parts and I could not be happier with the service and attention to detail my ride gets. Last year I had saved enough money to buy the perfect set of saddlebags from Harley. In the book and on the website their were 2 long lists. One of all the Harleys those bags would fit. My bike was not on that list. The other list was all the Harleys those bags did not fit. My bike was not on that list either. Keep in mind there is a 20% restock fee to return them to the dealer if they do not work out. That is close to 200 bucks if they do not work out on an $859 set of bags. I went to Roanoke Valley twice and they didn't know. Went to Winston Salem Smokin HD and they didn't know either. Both places willing to order them up for me regardless. Call HD shop in Nutterfort WV and they didn't know. Call the Harley Davidson Company and they not only did not know but didn't know who would know. Went to The Shop and asked Jason. He looked up the part # of my fender struts and the part # of the fender struts to a bike that was listed to fit. Same struts so at that point we knew the holes would match. We the asked Rhette and he look and said *** yea they will fit. He looked up the mounting kit and we ordered them and I paid for them. $975 for bags mounting kit and tax. Came in a few days later had them installed. These were detachables and for that much money I wanted them to work perfect so did not even attempt to cheap out and paid the pro' s to take care of it. So if your dumb *** wants to throw money to the dealership go right ahead. I take my *** to the best and save money and a headache everytime. My name is Gary Williams btw you pussy's who who have to remain unknown. #theshopinsalemrocks
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ID
#1223372 Review #1223372 is a subjective opinion of poster.
Service
The Shop Of Salem Motorcycle Repair
Reason of review
Good customer service

The Shop - Brake Pedal Replacement Review from Fredericksburg, Virginia

The shop worked on my bike. They were paid up front before work had begun on it. They gave me a brake pedal they had laying around the shop instead of a new one that was paid for. I was also charged for new new pedals and labor but did not receive them. Its bad business cut corners and screw customers.
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1 comment
#1275571

Pedals are for bicycles. This is a motorcycle shop!

They are the best around. So glad to have them for my motorcycle needs! Good luck with your bicycle! As for me The Shop is the only place I trust to take care of my Harley.

Keep up the good work guys.

ID
#917378 Review #917378 is a subjective opinion of poster.
Location
Fredericksburg, Virginia
Service
The Shop Of Salem Brake Pedal Replacement
Reason of review
Bad quality

( The Shop ) Salem, VA. Convicted Felons Ripping off Citizens

I talked to a guy from the ( The Shop ) Salem, VA. About a Bike and I put a Down Payment on a Motorcycle but after 15 days later they stated my $4000 Down Payment wasn't no good... I never got my money back and there was nothing I could do in the courts... Beware of these Convicted Felons that hope to be one day a Real Bikers... Scam artist at its best... Salem, VA. Try Harley Davidson out of Roanoke, VA. At least you will get your moneys worth... Trusting these guy's is a nightmare... Better Chance trusting Big Lots
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3 comments
#1302546

Completely bs they have there inspection license a felon can not have a license for inspection so you must be mad because you didn't get your way

#1109038

Complete fabrication, no one here is a convicted felon and we don't know what incident this kook is talking about.

#1275566
@PissedConsumer1109038

What a fairy tale! The Shop is the only place I take by bikes. Top notch!

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ID
#502233 Review #502233 is a subjective opinion of poster.
Location
Salem, Virginia
Loss
$4000

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