Resolved
Abdulhamid A Wwa

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Verified Reviewer

Resolved: About job

Updated by user Aug 23, 2023

Company fixed the issue and I have been provided with settlement agreement.

Original review Aug 23, 2023
I Abdulhamid Abdulazeez am from Nigeria I need your job Please and please help me Sir Best Regard. If you give me job I will work with your organization with good hand and nice working am in Nigeria and I school in kaduna polytechnic ND in Accountantcy and I did my HND Nihu bamalli polytechnic Zaria HND in Accountantcy
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Loss:
$15

Preferred solution: I want to work with your organization I need a job

User's recommendation: Am good in market

Richard H Pvd

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Verified Reviewer

Zero interest in customer satisfaction

Very expensive but mediocre product. Free measurements and Shade Store installers are available only in limited urban areas, but you probably won't be told until you've chosen a window treatment and fabric. Company's boilerplate response is "customer satisfaction is at the center of what we do." Don't believe it!! You can't even have a discussion about your issues without giving them a credit card authorization, no matter how much you've already paid for a defective product. It's always the customer's fault: "it looks normal" no matter what the customer thinks; if you install it yourself because Shade Store can't supply an installer, it's always an installation problem no matter the actual issue. A truly awful company. Use one of their far superior competitors (or get taken).
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Loss:
$675
Pros:
  • Good selection of fabrics
Cons:
  • Everything else

Preferred solution: Apology

Jennifer C Koi

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker New York, New York

Worst store ever

The Shade Store - Worst store ever
DO NOT BUY ANYTHING FROM THE SHADES STORE. I ordered two shades from them. It was so difficult to schedule the installation and the technician did not install the shades correctly. One of the shades has scratched and I can barely open/close it because they put the handle too high to use it. One month later, the cordlock of one of the shades broke. They sent a technician to come fix it but I was then left with a shade that was not straight. When I contacted customer service again, they ordered a new set of shades and schedule an installation. They canceled the installation at the last minute because the technician's car "broke down". They reschedule it again and no one came. I am now fighting to get a refund but no one is answering me of course. I paid $2,500 for two shades, it is insane. Worst decision I have ever made. DO NOT USE THE SHADE STORE.
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Cons:
  • Expensive and bad quallity

Preferred solution: Full refund

User's recommendation: DO NOT USE

Anonymous
map-marker Fort Myers, Florida

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I wanted to unsubscribe from any advertising mail because my mailbox is flooded with ads I don't need.
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Deysi Sgr

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Verified Buyer
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Verified Reviewer
| map-marker West Hollywood, California

Did not get what I ordered.