Kothai

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Electric kettle is not working and also customer service contact details also wrong

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The Scarlett Group - Electric kettle is not working and also customer service contact...

Kettle got delivered on 2nd Feb 2024, not even 3 weeks got over. Now it's not working. I'm unable to connect with customer service executive.

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Preferred solution: Full refund

User's recommendation: Nope

Damone C

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Verified Reviewer
| map-marker Hawthorne, California

I forgot my password/username

The Scarlett Group - I forgot my password/username

I registered my temporary card. Apparently there is a Virtual card number I can use until I get the permanent card.

I cant login to get the Virtual card information because I cant login to my account. When I try to it asks me for my card number. When I put the number in its not valid because its the virtual card number they want which I dont have because

I need to login to my Scarlet account to get that info. When I call it keeps asking me for my 16 digit card number on the card.

I cant access anything with that number. I purchased this Scarlet card July 19 and its useless.

I still can NOT use the card! This is B.S.

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User's recommendation: The Scarlet prepaid account will have you jumping through hoops to access your own money

Anonymous
map-marker Freeport, Florida

Mu cards still don’t work I need someone to call me assp 850-737-****

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My card still isnt working it has a balance of 52 dollars it wont let me use anywhere also charged me $7.95 for whatever reason whats that fee for???

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Arieonna Wct

Return

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Horrible pathetic absolutely nothing poor quality and i even received a different order than what I wanted and I'm unable to connect with anyone

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Loss:
$799
Cons:
  • Cheated

Preferred solution: Full refund

User's recommendation: Please don't shop here

Irven Gsr
map-marker New Delhi, National Capital Territory Of Delhi

Wrong product

I bought water Kettle which is not functioning properly as the switch of the kettle doesnt get switch off

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User's recommendation: Never buy

Yuan N

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Verified Reviewer
| map-marker Vigan City, Ilocos Region

The hand mixer i bought sparks inside when i switched numbers and mixing

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The hand mixer i bought sparks inside when i switched numbers and mixing is it normal that the item still sparking

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Loss:
$600

Preferred solution: Full refund

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