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I bought e.cigarettes from The Safe Cig Company and products did NOT arrive

Almost 90 days back I bought a smooking kit from The Safe Cig Company (LA) and products should be shipped to Brazil. They sent me a tracking number which was NOT a valid tracking number from USPS. After 30 days, I started the journey to know what was happening with my parcel. After trying to get an answer by e.mail, someone "sincerely" apologized but did NOT provide valid information for tracking the mail. Many e.mails later, they sent me another e.mail announcing a "courtesy" of resending the products. I asked for a tracking number this time. Got nothing yet. No valid tracking number. No products yet. Not even an e.mail from The Safe Cig Company or whatsoever. Just got another invalid tracking number. Useless! This is a basic reason for choosing other companies to buy electronic cigaretttes. And understand why companies from China are spreading international sales all around the world.
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4 comments
#604831

I have had NOTHING but problems with them! I have an order out right now that I placed well over a month ago, they took my charge, but I have not received my order and NO RESPONSE no matter how many times I e-mail or call.

All I get is their *** voicemal. Now I notice their site is down.

I'll be going to my CC company and backcharging this order and NEVER deal with these lowlifes again! EVERY SINGLE ORDER I EVER MADE had a problem, from EMPTY cartridges to missing product, the list goes on.

#511407

company will ripp you off dont even bother,poor and unfriendly

costumer service,

#442757

The safe cig has a lifetime warranty but do not abide by it because you can only reach them by email and they do not get back to you. At all.

No matter how many times you email. Nothing you can do but keep emailing and they never respond, NEVER!!

#422662

My experience with them was even worse. I'm too pissed to explain it again.

But these so-called e-cig "true" reviews only post good comments; they must get ads or something from them. Buyer beware of SafeCig company.

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ID
#253907 Review #253907 is a subjective opinion of poster.
Location
Sao Paulo, Sao Paulo
Loss
$100

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