Anonymous
map-marker Baton Rouge, Louisiana

Dissatisfied

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This company promises to send you medications that your MD has ordered but instead they take $60 each month and never send meds. DoNot Use!!!

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User's recommendation: Do not use!!!

Joan K Qvd
map-marker Cleveland, Ohio

Lousy service

I mailed all my paperwork in almost 3 weeks ago. They have continued to call me and ask me when I'm sending it in.

I have told them I sent it in and I am waiting for their reply. They said I will receive an email to confirm that they've gotten my paperwork. Well, at least three times now they have called and asked where my paperwork was. I realize the US mail is slow, but three weeks to get there when I paid the fee of $60 to join?

Very disappointed. Please, if you want help with prescriptions, go to another advocate.

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User's recommendation: Do not apply

Anonymous
map-marker Atlanta, Georgia

No service

I made application on 09/15/2023, paid my fee for the application and 1st month of service at the same time, totaling $109.00. Was told I would know something in a couple of weeks.

Contacted them 1st of Oct. 2023, and was told should know something later that week, didn't happen. On Oct. 16, 2023 they deducted another$49.00.

I called asked why, and at that time they told me it was for service. I told them I was not getting any service. They told me I would know something by the end of the week, I didn't. Today Oct.

30, 2023 I canceled service.

I was told they would send me an e-mail verifying cancelation. As of yet, I have not received it.

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User's recommendation: Don't fall for this. In my opinion, a scam.

Deanna D Nuv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Belleville, New Jersey

Payments

I have not used your service since the beginning of this year, 2023. I was told that I have to start over every year.

Accepted. I needed a print out from you to show the IRS when I did my taxes. Instead, I received the form to fill out and you are taking money from my account.

Please return any money taken this year from my account. Thank you for your anticipated cooperation.

Deanna DANIELSON

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User's recommendation: DO NOT under any circumstances use this service. It’s just another scam. They just want your money. Rx Helper implies that they help. They do NOT help at all. Do not give them any info about yourself. The young lady on the phone told me I am a member even after I told her I don’t want anything to do with this company. I know now what a scam this is. DO NOT GET INVOLVED WITH THEM. Starting in the new year I was told that I had to apply again. I did not apply again. Does that sound like I am a member? I originally was trying to reach the drug company and for unknown reasons wound up with Rx Helper instead. I didn’t fill out the form for this year because I can get the same medication for free directly from the drug company. WHAT A SCAM, BIG RIP OFF!!

Bluford Kkv
map-marker Lake Wales, Florida

They Misrepresented Themselves as a Pharmaceutical Company

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I thought I had contacted a specific pharmaceutical company and they did not inform me that they were not until after they had collected my info including my monthly income. They have since bombarded me with emails requesting my signature. When I didn't respond they mailed papers and wanted my signature on them.

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Loss:
$95
Cons:
  • Not honest up front

Preferred solution: I have already filed a dispute with my bank, I do not want to be contacted by them. copy: file

User's recommendation: Make sure you reached the correct company before proceeding.

Anonymous
map-marker Alvin, Texas

Haven’t heard from them yet

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I asked them to please refax some of my PCP paperwork because they've not received any fax yet. I need to know

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jackie S Mhv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Delray Beach, Florida

Unprofessional office workers

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i stopped by the Boynton Beach office

today to pick up a form that i never received in the mail. i was first greeted and told i wasn't allowed in even tho i had a mask on.

the person i first dealt

with (a younger guy with semi long blondish hair) took my enrollment sheet to look up my account. when he came back i mentioned to him that Bristol Myers had a free plan that i would pulse like to see if i could enroll in. i asked if could credit me back

the 109.95 i had already paid

he went back and credited the account but told me that i would not be able to

re-enroll with your company if i was rejected by the pharmaceutical company. i questioned his decision but

basically in a nasty way he said that was it i could never re enroll.

at that point a girl came out and said "sorry but you need to leave". i left.

i don't know if what he said to me was the truth but also mentioned that the government didn't allow it.

i would like to know from an executive in your company if this in fact is true

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User's recommendation: seek out other options first like going directly to the pharmaceutical company first. i think that s company is a possible scam

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