Delivered unassembled unusable tables, left with cash & never returned
Allyson delivered the 3 tables we ordered 5 hours later than promised (she arrived at our home at midnight). They were unassembled. Due to the late hour, we paid her in-full, in cash (in hindsight not wise!) with an agreement that she'd be back in the morning to finish assembling them. She never returned, will not answer my calls and the tables do not fit the legs. Not even close. The large table has a slit down the center and nails sticking out the sides. Not safe as we have young children. I am extremely disappointed. It's not a good business to rob people and take advantage of their niceness. We may have lost money, but they lost their integrity. I would not recommend purchasing from The Rusted Room.
The Rusted Room Table
- Product quality
Reason of review
Damaged or defective
Where Has Follow-Through Gone?
I thought I was doing something nice giving owner Charlie a large amount of nice cedar wood left from an old shed I had removed. He came to pick it up and left behind some pieces of broken wood. (Yes there were shingles left behind from the person who tore the shed down originally. I told Charlie I would take care of those. I thought he was going to take all of the wood.) I asked him if he could come back to clean up the left wood as I have no way of disposing of it besides for regular trash pick up. He said he would be back the next week to clean it up along with leaving a few small pieces of furniture as a thank you. The next week came and went and I never heard from him. I followed up almost a week after he was supposed to come with no response. I was not worried about the furniture he promised, just the wood that needed cleaned up so I can let me son play in the yard. I followed up twice more over a period of a week with no response, no I’m sorry, I’m delayed, or I just can’t get to it. I'm disappointed by the lack of integrity. A person's word is supposed to be a bond. If he can treat someone who helps him so flippantly, I do not want to experience the way a customer is treated. https://www.facebook.com/TheRustedRoom
The Rusted Room Owner
Reason of review
Did not do what they said they would
Clean up mess and apologize or pay for wood
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