New Reviewer

CHARGING MY CARD WITHOUT PERMISSION- BEWARE

Be careful when subscribing to resume builder as they're one of those monthly services that deduct charges from your credit card for their services. I called after canceling my subscription post 24 hours of creating a resume for a friend. They still charged me stating they didn't receive cancellation. They would not connect me with a supervisor. They stated their policy is no refunds. I did not make the experience right and I will never use this service again. PS when you call...you're calling India. I commented that this is not customer service oriented and they didn't really understand why or how to communicate well with me.
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ID
#1459495 Review #1459495 is a subjective opinion of poster.
Product
The Resume Builder Subscription
Reason of review
Poor customer service
Loss
$221
Preferred solution
Full refund
New Reviewer

The worst

I used this service to update my resume,I paid for the seven day trial.then I cancel my subscription with them only to find out that the kept taking the money out of my account at the tune of $24.99.I then send them a email letting them know that I nolonger needed there services,and they continue taking my money.Then I finally reach them today for the man to call me by my first name and say to me did I get a conformation back. Please donot use the service.
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ID
#1440207 Review #1440207 is a subjective opinion of poster.
Service
The Resume Builder Free Trial
Cons
  • Payment and customer service
Reason of review
Not as described/ advertised
Loss
$75
Preferred solution
Full refund

Advertised Free Resume

I input all my resume information, took me a couple hrs because I wanted the wording to be perfect. When I finished creating my FREE resume I the next screen was the $4.99 charge for my resume. What ever, just wanted my resume. Clicked on the PDF button & what came up was two pages of something that looked like my resume info but it was a garbled mess. & a pop up message telling me there was a problem. Sent an email with my info & got back an email with a ticket number but nothing since & now I can’t even sign into to the site. I sent another email but haven’t heard anything back.
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ID
#1132716 Review #1132716 is a subjective opinion of poster.
Service
The Resume Builder Resume Writing Free Trial
Reason of review
Problems with payment

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