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The Register Guard

The Register Guard

www.registerguard.com
What is your customer experience with The Register Guard?

The Register Guard Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

1.0 star rating and mostly dissatisfied sentiment based on 1 customer review.

Positive Feedback

There are no positive comments in the available The Register Guard reviews; the single recent recommendation warns other pension holders.

Negative Feedback / Risk Areas

  • Complaints about unresponsive staff and poor customer service when handling a pension.
  • Allegations of harassment and demeaning behavior by a pensions contact.
  • Difficulty contacting the company after ownership changes noted in The Register Guard customer complaints.

Key Takeaways for Future Customers

  • If you rely on an R-G pension, expect possible delays and prepare documentation for disability or pension issues.
  • Consider escalating concerns and documenting interactions due to reported communication problems.
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Karen P Jms

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Register-Guard

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I am a 77 year old widow of a former R-G newspaper employee who retired with a pension. Rob Ness, in charge of pensions, knows I have multiple legal disabilities, but has harassed me, calling me a liar when I told him I am disabled.

I have multiple, non-visible legally certified, provable disabilities which sometimes prevent me from driving. It is difficult for me to make appointments, but after weeks of him not answering his phone, not returning my emails and phone calls, I had an appointment today. In today's meeting, he referred in a very demeaning way to my late husband as well.

The R-G does not list or give out a phone number, although he still works in their building. In fact, as the R-G has been twice sold, it is impossible to phone them and tell them of Ness' misconduct.

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User's recommendation: If you have a R-G pension, do not expect the process of dealing with the RG or Mr. Ness to be pleasant, prompt, or professional.

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